Director of Sales and Account Management

Director of Sales and Account Management
Job Type:
Full-time; Onsite

Responsibilities

• Drive growth through expanded service adoption and deeper multi-level engagement within key accounts.
• Exceed annual sales and margin goals at both personal and team levels.
• Lead and develop a high-performing sales team focused on strategic account expansion and solution conversion.
• Ensure successful onboarding, growth, and retention of new services within existing accounts.
• Collaborate with Marketing to refine outreach strategy, messaging, and collateral to support key account growth.
• Represent the company at industry events, conferences, and business development forums.
• Communicate our client's value proposition clearly and consistently to internal and external stakeholders.
• Maintain accurate sales activity documentation in the company's CRM system.
• Lead, coach, and mentor direct reports to achieve performance goals and professional growth.
• Identify skill gaps and implement development plans to improve team effectiveness.
• Review and analyze performance metrics, implementing action plans as needed.
• Ensure regular communication of company strategy, team goals, and performance metrics.
• Partner with cross-functional leaders to align strategic and resource planning with customer and business needs.
• Use data and analytics to identify service gaps and implement improvements that enhance customer satisfaction and financial performance.
• Champion the adoption of tools and technologies that support sales effectiveness and customer success.
• Develop annual budgets that support aggressive yet achievable growth targets across key segments.
• Perform other duties as assigned.

Experience:

• Bachelor's degree in Business Administration, Sales, Marketing, Supply Chain, or a related field required; a graduate degree is a plus.
• 10+ years of experience in Transportation, Logistics, or Supply Chain Management preferred.
• 8+ years of experience developing and closing complex key account relationships, with a proven record of success.
• 5+ years of direct people management experience preferred.
• Experience in operational environments is a plus.
• Demonstrated success in meeting and exceeding sales goals.
• Strong ability to build strategic relationships and secure new business.
• Outstanding communication, presentation, and interpersonal skills.
• High emotional intelligence with the ability to manage conflict and influence stakeholders.
• Strong multitasking, prioritization, and time management skills.
• Creative, strategic thinker with a growth mindset.
• Adept at negotiating and collaborating across internal and external teams.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and CRM platforms.
• Willingness to travel up to 50% of each month.
• Fluent in English (bilingual proficiency is a plus).

This position offers a competitive base salary.

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