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Key Account Manager

11 hours ago


West Chester, Pennsylvania, United States NorthITE Full time

Job Title: Key Account Manager

Location: West Chester, PA (Hybrid)

Duration: Fulltime

Job Description:

  • Responsible for the management and successful growth of selling Sonobond's ultrasonic metal welding equipment. This will involve developing and influencing the design engineering people and co-ordinate data and information flow between customers, engineering, customer service to ensure that there is an effective link between Sonobond's customers.
  • Provide consultative pre-sales support: assess customer welding requirements, recommend appropriate equipment configurations and guide on suitability for their materials and processes.
  • Work with customers through quoting, technical evaluations (e.g. sample weld viability testing), and purchase negotiations.
  • Maintain and develop a customer pipeline: identify new business opportunities in appropriate sectors (automotive, electronics, battery manufacturing, HVAC, etc.), follow up on leads, and manage relationships.
  • Provide after-sale support with internal technical/service teams — ensuring proper installation, tooling design/customization, and ongoing technical support.

Requirements
:

  • Bachelor's degree in engineering, manufacturing, materials science, or a related technical field is strongly preferred.
  • 5yrs+ prior experience selling industrial/manufacturing equipment — ideally welding or metal-working machinery.
  • Familiarity with welding / metal joining processes, especially ultrasonic metal welding or other welding methods; prior hands-on welding or technical experience is a strong advantage.
  • Customer-oriented, consultative sales skills — comfortable assessing customers' manufacturing challenges and recommending equipment/solutions that match their needs.
  • Ability to travel —site visits to customer plants for demos, evaluations, installations, or support. Domestic and international.