PM Shift Lead

13 hours ago

Cleveland, Ohio, United States Crumbl Cookies Franchises Full time

Crumbl Cookies is hiring immediately for PM Shift Leads to join their team

We are looking for an experienced and skilled Shift Lead with remarkable skills, who will run a store effectively and with attention to detail.

Our Shift Lead candidates are required to be in constant contact with the staff and customers. They need to be able to ensure their staff provides the highest quality product and customer services and monitors the overall quality of the cookies we sell.

A shift lead will be responsible for leading employees and ensuring that the store operates efficiently during their assigned shift.

Shift lead responsibilities (include but are not limited to):

  • Manage all the basics of running the store
  • Make sure employees that report to you meet performance expectations
  • Keep employees moving at a quick/accurate pace
  • Handle all customer service complaints/issues
  • Keep the store clean
  • Give clear instructions to employees
  • Ensure that the work environment is safe, secure, and healthy
  • Meet deadlines
  • Ensure Great customer service at all levels

Please apply now (easily) online to submit your application for consideration

Benefits Include:

  • Flexible Schedules
  • Tips
  • Employee discount
  • Fun, positive work environment
  • Promotion potential and raises based on performance
REQUIREMENTS
  • Strong communication, time and resource management, and planning skills
  • An eye for detail and accuracy
  • Reliable, with high integrity and a strong work ethic
  • Ability to work both individually and as part of a team
  • Professional appearance and attitude
  • Basic Math and Computer literacy
  • Proactive organizational skills
  • High School Diploma
  • Ability to keep a positive attitude in a fast paced environment
ONE BIG DREAM
two crazy cousins

It all started with one big dream, two crazy cousins, and the perfect combination of flour, sugar, and chocolate chips. After thousands of dollars in wasted dough, recipes that did not live up to their expectations, and cookies that were just plain embarrassing to them today, the cousins decided to try something a little unique, A/B test their way to the perfect cookie. McGowan, coming from the software world, was accustomed to this methodology of testing. They would take the exact same cookie, change out one ingredient like chocolate chips and randomly visit local gas stations and grocery stores simply asking one question "Which one of these two cookies is the best?" They continued this testing on ingredients and cooking methods until they came up with what they believe is the world's best chocolate chip cookie.

OUR CONCEPT
rotating menu

At Crumbl, warm milk chocolate chip and chilled sugar cookies are always on the menu, along with 120+ specialty flavors that rotate weekly Visit us in-store at any location nationwide for an unique open-kitchen experience where you actually see your Crumbl crew mix, bake, and prepare fresh cookies. Don't have time to visit the store? Don't worry, we offer local delivery, curbside pick-up and nationwide shipping, all of which can be easily accessed on our app or website. Make your next catering or gifting need SWEET, with Crumbl.

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