Quality Engineer

3 days ago

Smyrna, Tennessee, United States Kelly Science, Engineering, Technology & Telecom Full time

Quality Engineer

Onsite - Monday - Friday

Smyrna, TN

Job Functions:

  • Communicates with customers (OEMs) to ensure assigned projects meet their requirements and Company's quality KPIs; Reviews market quality and offers improvement suggestions to customers, plants and other related departments; Works with OEM quality team, R&D and manufacturing plant members to eliminate repetitive quality concerns and lead development of permanent countermeasures.
  • Attends functional tests to review phenomenon which was identified by vehicle drivers; Works with quality engineers of OEM test lab to identify needed improvements; Measures data with specialized instruments in facilities or customer's facilities including dealerships.
  • Analyzes data to make data-based hypotheses and develops action plans to address conditions reported by vehicle driver; Works with related engineers to deeply study root causes of phenomenon, and leads further investigation until root causes are identified.
  • Submits reports to OEM and responsible departments about root cause(s); Reports include making sure to include investigation results and proposal for next action for further root cause investigations.
  • Provides support for root cause investigation by responsible department; Recommends investigation method and validates results with responsible department with emphasis on the vehicle owner's point of view.
  • Leads actions for new model launches for the US market, conducting preparation plan, and following quality concerns in assigned parts for the taskforce period; Organizes task force activities of US market with all related department and communicates with customer.
  • Communicates with OEM customer to ensure they have a clear understanding regarding root cause of phenomenon and permanent countermeasures; Explains and becomes thoroughly knowledgeable about investigations of new incidents and monitors the voice of customer (VOC) regarding operations.

Minimum Qualifications:

  • Basic knowledge of assigned areas; process equipment and flow knowledge.
  • Excellent verbal, written communication, and problem-solving skills.
  • Working knowledge of quality control assessment such as statistical process control.
  • Ability to understand part, sub-assembly or system dimensional layouts.

Experience:

  • One year of related experience at a professional level.

Education:

  • A four-year degree Engineering, Industrial Technology or Engineering Technology preferred

Travel:

  • Occasional day or overnight travel within the United States. Extended travel may be required if assigned
  • Possible international travel to Mexico or Japan on occasion

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