Virtual Customer Service Professional

2 days ago

Bismarck, North Dakota, United States Re-krut Services Full time
Company Description

Please send resume

Job Description

Virtual Customer Service Professional - . Hourly pay rate is $9.00 depending on experience and the company that you are assigned to.  Must work a minimum 25 hours per week and  full time hours available.

Skill Set Overview:


• Excellent listening skills, strong English communication skills (verbal and written)


• Answer general customer inquiries.


• Resolve concerns or complaints related to your client.


• Communicate client policies.


• No Cold Calling, No Telemarketing, inbound calls only.

Qualifications

Must be 18+ to apply


• High school diploma or equivalency


• Secondary education and/or some college is preferred


• Able to perform basic math skills


• You'll make your own schedules


• Must be able to pass a background check


• Minimum 3+ months of customer service , retail, or sales experience preferred


• Ability to multitask and prioritize in a fast-paced environment.


• A background check is required. (client may ask for drug test)


• Comfortable with basic Computer skills including email and documents.


• Would like to work PT or FT as a 1099 contractor from home.


• A Quiet home office place to work. No ambient sounds such as pets or children while working.


• Able to be in training consecutively up to a maximum of 4 hours in the evening or morning for up to a total of 10 weeks.

Additional Information

Technical Requirements:


• Computer ( PC only )


• Windows Vista is not accepted at this time


• Computer USB Headset, Microphone or PC speakers


• High speed Internet access provided by a cable or DSL provider


• Satellite broadband does not meet our requirements


• Use of wireless and Wi-Fi "air cards" is prohibited


• A dedicated, hard wired phone with no features.


• A noise canceling phone headset.


• A computer with the basic following specs:

o Minimum Hardware: 2 Gigabytes (GB) – 80 GB IDE – Single Core 1.4 GHz – 48 x CD

ROM Drive – 32 Bit Sound Card -speakers

Minimum OS: Windows XP Service Pack 3, Windows 7 32 bit and 64 bit, and MAC OS 10

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