Sprinkler Remodel Sales

3 days ago

McAllen, Texas, United States Allied Fire Protection Full time $40,000 - $80,000 per year
SPRINKLER REMODEL SALES

Job Responsibilities include but are not limited to: 

  • Acquire necessary bid documentation to include plans, specifications, and GC info.
  • Prepare estimates and proposals using current bid tools.
  • A continued commitment in pursuit of new customers by scheduling sales calls, follow up leads and utilizing outlined market strategies.
  • Meet or exceed sales budget goals set by service operations manager
  • Promote a positive ongoing relationship with customers and end users
  • Estimate hard bid contracts and provide a proposal to the customer on the bid date
  • Conduct job site surveys to ensure the accuracy of the estimate
  • Prepare assigned reports needed for invoicing (Customer set up sheet)
  • Maintain inspection and service sales log for all deficiencies and service bids and proposals
  • Demonstrate effective communication skills when interacting with all internal and external customers
  • All other duties assigned

Expectations:

  • Believe In, Live, and Support Our Mission Statement, Core Values and Business Plan Daily
  • Safety First –
    1. Start each meeting with a Safety Topic – internal and external
    2. Ensure Safe Driving of Company Vehicle or Personal Vehicle
  • Complete weekly Bid Logs to track monthly Close Ratios and total Bids Won (i.e. 10-15%, 1.5M)
  • Provide estimate and required budget details for all jobs bid
  • Provide detailed Scope Sheets for all jobs bid
  • Pursue Bid Tabs for all estimates that are not awarded
  • Maintain a Global Customer View for opportunities to expand leads and relationships across product lines and customer portfolio 
  • Maintain an Account Ownership mindset to ensure Customer Satisfaction and Customer Retention
  • Maintain Customer contacts and appointments on Outlook calendar that is accessible by Manager
  • Ensure New Customer Development (minimum of 2 to 4 new customer/year)
  • Ensure Customer Satisfaction and respond to Customer Satisfaction Survey feedback improvement opportunities
  • Review Notices and Liens reports, contact customers as needed, and respond to Accounting team with updates
  • Submit Expense Reports timely; ensure expenses are targeted and approved in advance 
  • Maintain an Active Membership with Organizations to promote leads and support customer relationships - 2 organizations with 6-8 functions/year 
  • Actively Participate in required Weekly/Monthly/Quarterly team meetings
  • Proposals – 
    1. Use Proposal Numbers – Initials plus year – i.e. SP21-01
    2. Ensure proper formatting, details are complete, with a professional appearance
  • Participate in ongoing training – SOPs, Codes/Technical, Customer Service, Software, etc.
  • Review Profitability reports for accuracy and estimation improvement opportunities 
  • Support and Ensure Adherence with Company SOPs – Job Set Up, Contracts, Change Orders, Accounting Processes, Subcontractors, etc.
  • Teamwork – maintain positive interactions within your team, local office, same department in other offices, Accounting, etc.
  • Actively participate in Lunch N Learns, events, trade shows, etc.
  • Partner with Marketing and Business Development Team 
  • Know the Allied "Why" – maintain a consistent message

Knowledge:

  • Minimum education of High School Diploma or Equivalent
  • General understanding of Microsoft office products
  • Working knowledge of NFPA and AHJ requirements

Work Experience: 

  • Previous experience with customer service in an office setting
  • Sprinkler Sales experience a plus
  • NICET certification preferred

Skills and Competencies:

  • Strong verbal skills and written communication, and time management skills
  • Ability to take direction from upper management 
  • Accurately complete and maintain all paperwork
  • Demonstrate positive team work and ability to be a team leader and mentor
  • Maintain a clean and safe work environment
  • Ability to perform work in an efficient and organized manner and maintain thorough record keeping skills
  • Ability to professionally communicate with customers and provide excellent customer service

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