Experienced Debt Collection
5 days ago
Benefits:
- Bonus based on performance
- Competitive salary
- Paid time off
- Training & development
About the Role:
MBA CONSULT US LLC is looking for Native Spanish Speaker - experienced debt collection professionals to join our growing team. If you have a background in collections, customer service, and negotiation, this is an opportunity to take your skills further in a fast-paced, performance-driven environment.
As part of our debt collection team, you will handle inbound and outbound calls, negotiate payment arrangements, and resolve outstanding cases with professionalism and empathy. This role requires resilience, strong communication, and the ability to balance firmness with customer care.
Key Responsibilities:
Manage inbound and outbound collection calls
Negotiate and arrange payment plans with clients
Handle claims settlements in line with company policies
Maintain accurate records and database entries
Resolve cases efficiently while ensuring compliance with regulations
Requirements (What We're Looking For):
- Previous experience in debt collection or financial services in call centre (strongly desired)
- Native Spanish Speaker and proficiency in English
High school diploma or equivalent (minimum)
Excellent communication skills (written and verbal English)
Comfortable using Microsoft Word, Excel, and Outlook
Strong problem-solving and negotiation skills
Ability to manage time effectively and meet targets
Reliable, detail-oriented, and able to work independently and as part of a team
Clear criminal record
What We Offer:
Competitive compensation with performance recognition
Opportunities for professional development and career growth
Paid Time Off and Employee Assistance Programs
Recognition programs for outstanding performance
- Company-sponsored events and activities
This is a remote position.
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