Restaurant Manager

Job Requirements
Starting Pay Range: $60,000 - $65,000 yearly

Swing Shift

As a Restaurant Manager, you'll lead the charge in delivering a dining experience as dynamic as our menu. Oversee the daily operations of a high-volume buffet, ensuring every station is fresh, inviting.

What does a Restaurant Manager do?

• Maintains working knowledge of F&B Operation's internal functions, controls and software updates and takes the initiative to convey pertinent information to employees regarding policy changes.
• Ensures efficiency and accurate performance standards are met by maintaining communication with all work areas to verify paperwork and inventory controls.
• Consistently demonstrates outstanding guest service skills and always identifies repeat guests.
• Consistently maintains a professional rapport and confidentiality in communicating with other departments as required by procedure (i.e. MIS, Gaming Commission, Security, Credit, Surveillance, Games Dept., Nation Police, Payroll, HR and Marketing).
• Takes responsibility for making sure employees are trained/developed in F&B Operations and monitors business flow to develop efficient training, break and shift schedules.
• Accurately tracks and records LOAs, vacation time, Eos, call-outs and special requests.
• Available to assist F&B employees at designated outlet locations as needed.
• Regularly monitors the inventory of all F&B supplies and orders supplies as needed. Always completes and signs for all stock requisitions and continually monitors inventory costs against budget.
• Consistently demonstrates the initiative to assist all outlet staff as required by business needs.
• Ensure the Food & Beverage staff receive sales slip reports in a timely manner and trains all Food & Beverage staff in the process of declaring tips.
• Consistently monitors recruitment needs and interviews prospective employment candidates. Makes informed selections while ensuring Human Resources and the Operations Manager are consulted appropriately.
• Continually demonstrates responsibility for overseeing, monitoring and delegating the F&B operation at the assigned outlet; cleanliness, lighting, music levels, repairs, etc.
• Understands and maintains the highest quality of food and service level functions within the outlet.
• Demonstrates knowledge and understanding in regards to implementation of a full service alcoholic beverage operation.
• Assists with the preparation of annual budgets, operating forecasts and other required departmental analysis.
• Always maintains knowledge regarding menu and preparation in a multi-concept restaurant.
• Ensures that the staff provides timely and accurate table service of made-to-order items.
• Is detailed in cleanliness, service steps and table maintenance; salad bar, food stations and presentation of clean utensils, floors and equipment.

Who We Are
We are Turning Stone Enterprises, a dynamic organization with a diverse range of business operations. Among our prominent offerings is the Turning Stone Resort Casino, which has received the prestigious Best of New York Gaming Resort award for an impressive six consecutive years. Complementing this flagship property, we operate satellite casinos like YBR Casino & Sports Book, Point Place Casino, and The Lake House at Sylvan Beach. Beyond gaming and hospitality, our portfolio also includes convenience stores, three 18 hole PGA-level golf courses, and other unique ventures.

Work Experience
To be successful as a Restaurant Manager, you'll need:

• High School diploma or GED equivalent required. College degree or some level of secondary education preferred.
• 5 years previous management/supervisory experience in a multi-concept restaurant or in an ethnically diverse culinary environment.
• Previous F&B experience required, including handling and understanding the preparation and service of alcoholic beverages.
• Above average verbal and written communication skills required.
• Must possess computer skills with knowledge of Microsoft Office.
• Must possess outstanding guest service skills.
• Previous money handling experience with basic math skills required.
• Ability to organize/prioritize and complete multiple tasks simultaneously.
• Ability to make decisions in a fast-paced environment and accommodate a flexible work schedule.
• Ability to stand/walk for long periods of time and lift up to 10 pounds.

What We Value

• Positivity – Team members who are passionate to learn, energetic to hit the ground running and willing to grow in a professional, team-oriented environment with a focus on guest service.
• Growth Opportunities – We offer a successful journey, including hands-on training and support to advance your career.
• Empowerment – We believe in our team members. With learning opportunities, career growth potential and recognition of outstanding performance, we encourage our team to take pride in their work.

Benefits
Why choose
Turning Stone Resort Casino?

• Paid weekly
• Variety of schedules
• Paid time off
• Tuition assistance
• Career-building professional development
• Discounts from dining to fuel to concerts
• Team Member appreciation events
• Quality healthcare and dental benefits
• A robust 401k retirement plan
• Dealer School
• Finance Scholarship Program

Why You Will Appreciate Us
At Turning Stone Enterprises, we prioritize the well-being and professional growth of our team members by offering an extensive array of benefits. From comprehensive medical, dental, and vision plans to a 401(k) and life insurance, we ensure your health and financial security. Our work-life balance support includes paid time off, paid holidays, and team member assistance programs. We're also committed to wellness, with various programs and an upcoming 5,000-square-foot onsite medical center.

With over 4,500 team members across Central New York, we focus on delivering exceptional experiences for both our guests and staff. Our resources include training programs, complimentary shuttles, and career development initiatives, helping you reach your professional goals. Whether you're starting your career or advancing it, join us for a rewarding journey of growth and success at Turning Stone Enterprises. We look forward to welcoming you to our team