Hotel Front Desk Agent

2 weeks ago


Chattanooga, Tennessee, United States Econo Lodge East Ridge Full time $36,000 - $48,000 per year

Responsibilities

  • Perform all check-in and check-out tasks
  • Manage online and phone reservations
  • Inform customers about payment methods and verify their credit card data
  • Register guests collecting necessary information (like contact details and exact dates of their stay)
  • Welcome guests upon their arrival and assign rooms
  • Provide information about our hotel, available rooms, rates and amenities
  • Respond to clients' complaints in a timely and professional manner
  • Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needs
  • Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
  • Upsell additional facilities and services, when appropriate
  • Maintain updated records of bookings and payments

Requirements and skills

  • High school qualification or equivalent.
  • Work experience as a Hotel Front Desk Agent, Receptionist or similar role
  • Experience with hotel reservations software is a plus
  • Understanding of how travel planning websites operate, like Booking and TripAdvisor
  • Customer service attitude
  • Excellent communication and organizational skills
  • Degree in hotel management is a plus

Job Types: Full-time, Part-time

Pay: $9.00 - $12.00 per hour

Ability to Commute:

  • Chattanooga, TN Required)

Ability to Relocate:

  • Chattanooga, TN 37412: Relocate before starting work (Required)

Work Location: In person



  • Chattanooga, Tennessee, United States Dynamic Hamilton Place LLC Full time $40,000 - $70,000 per year

    Element Hotel FRONT DESK ASSOCIATEPosition Summary:We are seeking a professional and customer-focused Front Desk Employee to serve as the first point of contact for our guests at one of our Lifestyle Brand hotels in Chattanooga, TN. This role is responsible for check-in/check-out, managing reservations, handling inquiries, and ensuring an exceptional guest...


  • Chattanooga, Tennessee, United States YMCA Full time

    The Downtown Y is seeking a customer-service oriented individual to join our Front Desk team Our front desk staff deliver excellent service to all members, guests, and program participants. They respond to member and guest needs, promote memberships and programs, and maintain cleanliness and organization of the welcome area.We are in need of Front Desk Staff...

  • Guest Service agent

    2 weeks ago


    Chattanooga, Tennessee, United States Holiday Inn Express and Suites Full time $31,200 per year

    Job SummaryWe are seeking a dedicated and detail-oriented Front Desk Clerk to join our hospitality team. This role is crucial in ensuring that our guests receive exceptional service during their stay. The ideal candidate will be responsible for managing front desk operations during the night shift, performing night audits, and providing outstanding guest...


  • Chattanooga, Tennessee, United States Planet Fitness Full time

    Job Details Job Location:    Perimeter - Chattanooga, TN Position Type:    Part Time Education Level:    High School or Equivalent Salary Range:    Undisclosed Travel Percentage:    Negligible Job Shift:    Rotating Schedule Job Category:    Customer Service DescriptionPlanet Fitness, a private equity backed fitness retailer, is...


  • Chattanooga, Tennessee, United States Drury Hotels Full time $40,000 - $80,000 per year

    Property Location:7301 Shallowford Rd - Chattanooga, Tennessee 37421You belong at Drury Hotels.Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow.WHAT YOU CAN EXPECT FROM USSo. Much. More.Just as our guests...


  • Chattanooga, Tennessee, United States Integrity Automotive Group Full time

    Integrity Automotive Group is expanding and is currently looking for energetic, driven people to add to our incredible team. Monday-Friday and every other Saturday. NO SUNDAYS OR NIGHTS. We are currently looking to hire:ReceptionistDescription:Answering incoming phone callsMaking outbound phone calls to customers to follow up on service and to generate new...

  • Medical Receptionist

    2 weeks ago


    Chattanooga, Tennessee, United States "True Wellness Integrated Medicine Full time $32,640 - $67,200 per year

    Front Desk Receptionist – Join our growing teamWe are looking for an energetic, highly organized Front Desk Receptionist to join our growing healthcare team This position is ideal for someone who thrives in a fast-paced environment, enjoys connecting with patients, and takes pride in keeping things running smoothly behind the scenes.As the first point of...

  • General Manager

    1 week ago


    Chattanooga, Tennessee, United States INTOWN SUITES Full time $60,000 - $120,000 per year

    Welcome to InTown Suites We are currently seeking a General Manager at one of our hotel properties who will ensure that we are providing a high level of quality and guest satisfaction The General Manager is also responsible for the daily operations of an individual property and accountable for the financial performance, physical condition, and work...

  • Assistant Manager

    2 weeks ago


    Chattanooga, Tennessee, United States Planet Fitness Full time $40,000 - $80,000 per year

    Job Details Job Location:    Perimeter - Chattanooga, TN Position Type:    Full Time Education Level:    High School or Equivalent Salary Range:    Undisclosed Travel Percentage:    Negligible Job Shift:    Evenings and Weekends Job Category:    Customer Service DescriptionAssistant ManagerPlanet Fitness, a private equity backed...

  • Team Member

    5 days ago


    Chattanooga, Tennessee, United States Urban Air Adventure Parks Full time

    TEAM MEMBER   JOB SUMMARYUrban Air is seeking qualified and energetic individuals for Court Monitor, Front Desk, Party Host and Café Positions. Applicants MUST have reliable transportation to and from the Park, and must possess the ability to work at least one (1) shift between Monday-Thursday and two (2) shifts between Friday-Sunday.SKILLS AND...