Intake Coordinator

Department: Outpatient & Sober Housing Treatment Program

Status: Full-Time | Non-Exempt

Salary Range: $47,000 - $53,000

At ANEW, we empower women on their journey to recovery and healing. Our integrated behavioral health, outpatient, and sober housing programs are designed to support mind, body, and spirit—creating lasting change for our clients and their families. We're looking for an Intake Coordinator who is organized, compassionate, and dedicated to high-quality, client-centered care.

Summary of the Role -

The Intake Coordinator plays a key role in supporting ANEW's daily operations and client intake process. This position ensures that admissions run smoothly, housing stays full, and communication between staff, clients, and partners remains consistent and professional. You'll balance administrative precision with compassion—helping clients begin their recovery journey with dignity, clarity, and care.

• Manage and track client referrals (phone, email, fax, and walkins).
• Schedule and confirm intake appointments.
• Maintain uptodate client lists for treatment groups and housing.
• Complete admission and intake paperwork, including Comprehensive Assessments and Releases of Information.
• Enter and update funding details in Procentive.
• Support program operations with scheduling, communication, and documentation.
• Collaborate with treatment teams to identify and advocate for client needs.
• Build and maintain relationships with referral sources and community partners.
• Ensure compliance with Minnesota DHS 245G standards.
• Provide prompt, professional responses to clients, families, and referents.

What We're Looking For -

Licensure: LADC or ADC-T required.

Education: Bachelor's degree in Chemical Health or related field preferred.

Experience: Minimum 3 years in the chemical dependency field, including 2 years of direct client care.

• Training or experience with cooccurring disorders and dually diagnosed clients.
• Proficient in Microsoft Office; Procentive experience a plus.
• Strong written, verbal, and interpersonal communication skills.
• Demonstrated ability to work effectively with individuals from diverse backgrounds.
• Valid driver's license and reliable transportation.

We believe in supporting the people who support our mission.

• Free meal provided during each shift
• Health, dental, and vision insurance
• Company paid Life Insurance Policy of $25,000
• Paid time off and 401(k) match
• Free weekly acupuncture and quarterly massages
• Inclusive, family and dogfriendly environment

Recovery Month celebrations, Staff retreats and holiday gatherings including Fall Fest, Gratitude Feast, our annual Client Christmas Party, and Staff Holiday outing.

Why You'll Love Working Here

At ANEW, you'll be part of a team that values collaboration, authenticity, and purpose. Every day, you'll make a real difference in the lives of women and families—while working in an environment that genuinely cares for you, too. Join us, and help others begin their story ANEW.

ANEW is a proud women-owned and women-led organization dedicated to empowering women in the Twin Cities through compassionate, client-centered services. We specialize in Chemical Health, Mental Health, and Childcare programs designed to meet the unique needs of women and their families, providing the tools, resources, and support to create lasting change. Our team is made up of passionate professionals who believe in the strength, resilience, and potential of every woman we serve. At ANEW, we foster a collaborative, uplifting workplace where your voice matters and your contributions directly impact lives. We are committed to creating a safe, inclusive, and inspiring environment — not only for our clients, but for our staff as well. Joining ANEW means becoming part of a mission-driven community where women lead, women support, and women thrive. Here, you'll help build brighter futures, one fresh start at a time.