Vice President of Home Care Operations

11 hours ago

Brooklyn, New York, United States True Care Full time

About the Company

Empowering Health, Enriching Lives: True Care's Enduring Mission

At True Care, we stand as a beacon of compassion and excellence in home healthcare. With a profound commitment to enhancing the quality of life for individuals and families, our mission is to provide holistic, personalized care that empowers and enriches lives.

Every day, we embark on a journey to bring comfort, vitality, and dignity to those we serve. Our mission is driven by a deep understanding of the unique needs and aspirations of each individual under our care. We believe that home is not just a place but a sanctuary where healing and well-being flourish. Hence, we endeavor to make this sanctuary a haven of health and happiness.

At True Care, we don't just offer home healthcare – we offer hope, healing, and a brighter tomorrow.

Key Responsibilities

Strategic Leadership

  • Develop and execute operational strategies aligned with organizational goals across all business units.
  • Collaborate with executive leadership to shape long-term vision and growth initiatives.
  • Assist in the expansion of home care operations into additional states through mergers and acquisitions (M&A), including due diligence, integration planning, and post-acquisition optimization.

Operational Oversight

  • Lead day-to-day operations for home care services in NY, Westchester, LI, and CO.
  • Provide direct operational oversight of NHTD/Waiver, Private Pay, Infusion Nursing, and Private Duty Nursing programs, ensuring high-quality service delivery and regulatory compliance.
  • Ensure seamless integration and coordination across business lines to maximize efficiency and quality.

Performance Management

  • Establish KPIs and performance benchmarks for operational teams.
  • Monitor and analyze metrics to identify areas for improvement and implement corrective actions.

Regulatory & Compliance

  • Ensure adherence to federal, state, and local healthcare regulations, including DOH, CMS, and HIPAA policies.
  • Lead audits and maintain accreditation standards across all service lines.

Team Leadership & Development

  • Build and mentor high-performing operational teams across locations.
  • Promote a culture of accountability, collaboration, and continuous improvement.

Technology & Innovation

  • Partner with IT and clinical teams to enhance digital health platforms and operational systems.
  • Drive adoption of innovative tools to improve patient outcomes and operational workflows.

Financial Stewardship

  • Collaborate with finance to manage budgets, control costs, and optimize resource allocation.
  • Identify opportunities for revenue growth and operational efficiencies across all programs.

Qualifications

  • Bachelor's degree in Healthcare Administration, Business, or related field (Master's preferred).
  • Valid NYS RN License a huge plus
  • Minimum 10+ years of progressive leadership experience in healthcare operations.
  • Proven success managing multi-site and multi-line healthcare services, including specialized programs.
  • Experience supporting M&A initiatives and integrating acquired healthcare operations.
  • Deep understanding of home care, nursing, and waiver program regulatory environments.
  • Exceptional leadership, communication, and organizational skills.
  • Willingness to travel regularly to regional offices in NY, Westchester, and LI, and occasional travel to Colorado.

What We Offer

  • Competitive executive compensation package
  • Comprehensive medical, dental, and vision benefits
  • 401(k) with company match
  • Opportunity to shape the future of healthcare delivery

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