Office Assistant/Title clerk

Job Overview

We are seeking an energetic and detail-oriented Title Clerk to join our dynamic team In this vital role, you will be the cornerstone of our administrative operations, ensuring that all vehicle titles and related documentation are accurately processed and maintained. Your proactive approach and excellent organizational skills will help streamline our title management system, support our customer service goals, and uphold compliance standards. This position offers a fantastic opportunity to grow within a fast-paced office environment where your contributions directly impact our efficiency and customer satisfaction.

Responsibilities

• Manage the complete lifecycle of vehicle titles, including processing new titles, transfers, lien releases, and registrations with precision and timeliness.
• Verify all documentation for accuracy, completeness, and compliance with state and federal regulations.
• Maintain meticulous records of all title transactions using computer software such as QuickBooks and Microsoft Office applications.
• Coordinate with DMV offices, insurance agencies, and other external entities to ensure smooth processing of title-related requests.
• Handle incoming calls via multi-line phone systems with professionalism, providing excellent customer support and information regarding title status or documentation requirements.
• Assist at the front desk by greeting visitors, managing appointments, and supporting office management tasks to ensure a welcoming environment.
• Perform data entry tasks efficiently, including updating databases, filing physical documents, and proofreading correspondence for accuracy.
• Support bookkeeping activities related to vehicle transactions and maintain organized filing systems for easy retrieval of documents.
• Utilize Google Workspace tools for collaboration, calendar management, and document sharing to keep operations running smoothly.
• Demonstrate exceptional phone etiquette while managing inquiries from clients, vendors, or team members in a bilingual capacity if applicable.
• Prioritize tasks effectively through strong time management skills to meet deadlines consistently in a busy office setting.

Skills

• Proficiency in QuickBooks for financial recordkeeping related to titles and transactions.
• Strong office management abilities with experience in clerical tasks such as filing, proofreading, data entry, and document organization.
• Excellent computer literacy across Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace tools for seamless communication and documentation.
• Demonstrated experience in front desk operations or as a medical/dental receptionist with exceptional customer service skills.
• Skilled in handling multi-line phone systems with professionalism and courtesy while maintaining efficient communication flow.
• Bilingual capabilities are highly desirable to serve diverse client needs effectively.
• Knowledge of office procedures including calendar management, appointment scheduling, and time management strategies.
• Experience with office equipment such as printers, scanners, and fax machines is preferred.
• Attention to detail in proofreading documents to ensure accuracy before submission or filing.
• Familiarity with medical or personal assistant responsibilities is a plus for supporting various administrative functions within the office environment. Join us as a Title Clerk where your organizational prowess meets your passion for delivering outstanding service We value proactive team players who thrive in a collaborative setting and are eager to grow their administrative expertise while contributing to our success story.

Job Type: Full-time

Pay: $ $22.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Health insurance
• Paid time off

Work Location: In person