Program Coordinator

2 weeks ago

Silver Spring, Maryland, United States The Midtown Group Full time

We are actively interviewing for the following opportunity

About the Role

We are seeking a highly organized and communicative
Program Staffing & Scheduling Coordinator
to ensure the smooth operation of our after-school programs and summer camps. In this role, you will be the logistical backbone of our team, responsible for building and managing staff schedules to ensure 100% coverage and high-quality supervision for our participants.

This is a hands-on, on-site position ideal for someone who thrives in a dynamic environment, enjoys connecting with people, and excels at solving logistical puzzles.

Key Responsibilities

  • Staff Scheduling:
    Create, maintain, and communicate complex weekly and monthly schedules for after-school program staff and summer camp counselors. Ensure all ratios are met and contingencies are in place for call-outs or time-off requests.
  • Recruitment & Interviewing:
    Lead the hiring process for seasonal and part-time staff. This includes screening resumes, conducting interviews, and identifying candidates who are a strong cultural fit for our youth programs.
  • Employee Communication:
    Serve as the primary point of contact for staff regarding their shifts, duties, and attendance. Foster a positive work environment through clear, consistent, and respectful communication.
  • On-Site Management:
    Maintain a physical presence at our facility 5 days a week to oversee shift transitions, address immediate staffing issues, and support the team.
  • Administrative Support:
    Track employee hours for payroll accuracy and maintain up-to-date employee records and availability logs.

Requirements & Qualifications

  • On-Site Availability:
    Must be willing and able to work on-site 5 days a week.
  • Flexible Schedule:
    Must be willing to work outside of standard 9–5 business hours. This role requires availability during after-school hours and potentially weekends or early mornings during camp seasons to support program needs.
  • Experience:
    Previous experience in scheduling, staffing, administrative coordination, or operations management is required. Experience in youth programming, education, or camp management is a plus.
  • Communication Skills:
    Exceptional verbal and written communication skills are essential. You must be able to deliver information clearly to a diverse team of employees.
  • Interpersonal Skills:
    Strong ability to interview and assess talent, as well as the ability to build rapport with staff to ensure retention and reliability.

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