Customer Service Representative

1 day ago

Savannah, Georgia, United States Nine Line Apparel Full time $40,000 - $60,000 per year

Customer Service Representative

Overview of Job

Customer Service Representatives are responsible for processing all incoming customer contact (phone calls, emails, social media contacts, and voicemails), customer orders, product reviews, returns, exchanges, store credits, return to senders, address verifications, and social media.

Competencies

  • Complete tasks via tickets
  • Operate Ringcentral professionally and accurately
  • Accurately navigate and work in Shopify
  • Accurately work and navigate through ShipStation
  • Type a minimum of 35 WPM
  • Have basic computer competency
  • Able to open, send, and receive emails. Attach documents to an email. Copy and paste information.
  • Browse computer files. Maintain and create files.
  • Must be knowledgeable in Google Drive, Google Documents, Google Sheets
  • Must be proficient in Microsoft Office, Word, and Excel
  • Proper, professional phone etiquette
  • Strong written and verbal skills required

Essential Functions

  • Responsible for processing all incoming customer contact
  • Phone calls
  • Emails
  • Voicemails
  • Taking customer orders over phone or by email
  • Product Reviews
  • Process Returns, Exchanges, and Return to Senders
  • Process Store Credit
  • Address Verifications
  • All customer communication

Work Environment

  • This job operates in a professional office environment. This role routinely uses standard office equipment.

Physical Demands

  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
  • While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; talk or hear. The employee must occasionally lift or move office products and supplies, up to 20 pounds.

Position Type/Expected Hours of Work

  • This is a full-time position. Days and hours of work are Monday through Friday, 8:30 a.m. to 5:00p.m. This position regularly requires long hours and weekend work.

Travel

  • Travel is primarily local during the business day, although some out-of-area and overnight travel may be expected.

Required Education and Experience

  • An Associates Degree in Customer Relations is preferred but not required. Two years minimum experience in Customer Service required.

Job Type: Full-time

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • On-the-job training
  • Paid time off
  • Parental leave
  • Professional development assistance
  • Vision insurance

People with a criminal record are encouraged to apply

Work Location: In person

  • Customer Service Representative

    5 days ago

    Savannah, Georgia, United States Circle K Full time $15,300 - $15,630 per year

    Store : 11 Plummer Blvd, Chatham, Illinois Shift AvailabilityOvernightJob TypePart timeCustomer Service RepresentativeWe want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.As a Customer Service Representative, you will...

  • Customer Service Representative

    3 days ago

    Savannah, Georgia, United States Corporate Message Services, Inc. Full time $31,200 - $63,600 per year

    Immediately hiring Full Time Customer Service Representatives at CMSThrough our dedicated Customer Service Representatives atCentral Message Services, we deliver critical services and create exceptional outcomes for our clients and the many people who count on them. Do you love helping people? You have the opportunity to make a difference and be part of a...

  • Customer Service Representative

    5 days ago

    Savannah, Georgia, United States ABC Waste of Savannah Full time $36,000 - $45,000 per year

    Job OverviewABC Waste of Savannah, Inc. is looking for a customer service Rep./account specialist for residential trash and recycling divisions. ABC Waste of Savannah, Inc. was started in 1956 and is the oldest waste collection company in Georgia. Ideal candidate must be able to multi-task with a positive attitude in a fast-paced, high-volume setting. Ideal...

  • Bank Customer Service Representative

    3 days ago

    Savannah, Georgia, United States MCI Careers Full time $42,000 - $72,000 per year

    LOCATIONSavannah, GAPOSITION OVERVIEWMCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide...

  • Customer Service

    11 hours ago

    Savannah, Georgia, United States Blueprint Management Group Full time $40,000 - $60,000 per year

    Company Description At Blueprint Management Inc., we have developed many successful marketing campaigns that can reach your ideal customers.Blueprint Management Inc. works hand in hand with some of the biggest retailers in the world. We offer customers a unique shopping experience that can not only help educate the customer but also give each customer the...

  • BDC Service Representative

    3 days ago

    Savannah, Georgia, United States Southern Motors Full time $40,000 - $60,000 per year

    BDC Service RepresentativeSouthern Motors is looking for a friendly and driven BDC Service Representative to join our growing service department. In this role, you'll be the voice of our dealership — helping customers schedule service appointments, answering inquiries, and ensuring every interaction delivers the high level of care we're known for.What...

  • BDC Service Representative

    5 days ago

    Savannah, Georgia, United States SOUTHERN MOTORS HONDA Full time $40,000 - $60,000 per year

    BDC Service RepresentativeSouthern Motors Honda is looking for a friendly and driven BDC Service Representative to join our growing service department. In this role, you'll be the voice of our Honda dealership — helping customers schedule service appointments, answering inquiries, and ensuring every interaction delivers the high level of care we're known...

  • Field Service Representative

    4 days ago

    Savannah, Georgia, United States Gulfstream Aerospace Corporation Full time $80,000 - $120,000 per year

    Field Service Representative - Italy in  GAC SavannahUnique Skills:Must have the ability to legally reside and be employed in Rome, Italy and/or the European Union countries without visa sponsorship. Necessary to speak English. Multiple languages preferred but not required. EASA License B1/B2 or an FAA A&P required. Experience with Gulfstream and multiple...

  • Field Service Representative

    5 days ago

    Savannah, Georgia, United States Gulfstream Aerospace Corporation Full time $60,000 - $120,000 per year

    Field Service Representative Unique Skills:At Gulfstream, our people are at the heart of everything we do. We believe in inspiring and empowering every individual to reach their fullest potential. From workforce development and meaningful connections to a culture of trust, respect, and integrity, we invest in our employees so they can do their best work and...

  • Bank Customer Service Representative

    3 days ago

    Savannah, Georgia, United States MCI Careers Full time $42,000 - $72,000 per year

    LOCATIONSavannah, GAPOSITION OVERVIEWMCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide...