PT Assistant Manager

1 day ago

Frederick, Maryland, United States Pistarro's Full time

Kios LLC - Isabella's is looking for an experienced part-time person to be able to work 2-3 days a week as a Restaurant Manager and 2-3 days a week as a server / bartender / banquet server. Restaurant manager responsibilities include maintaining the restaurant's revenue, profitability and quality goals. You will ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards. To be successful in this role, you'll need management skills and experience in both front and back of the house. We want you to know how to oversee the dining room, check-in with customers and balance seating capacity. Watch over Wait Staff. We'll expect you to lead by example and uplift our staff during busy moments in our fast-paced environment. Ultimately, you will ensure our restaurant runs smoothly and customers have pleasant dining experiences.

Hourly pay will be based on experience.

Responsibilities

  • Coordinate daily Front of the House and Back of the House restaurant operations
  • Deliver superior service and maximize customer satisfaction
  • Respond efficiently and accurately to customer complaints
  • Regularly review product quality and research new vendors
  • Organize and supervise shifts
  • Appraise staff performance and provide feedback to improve productivity
  • Estimate future needs for goods, kitchen utensils and cleaning products
  • Ensure compliance with sanitation and safety regulations
  • Manage restaurant's good image and suggest ways to improve it
  • Control operational costs and identify measures to cut waste
  • Create detailed reports on weekly, monthly and annual revenues and expenses
  • Promote the brand in the local community through word-of-mouth and restaurant events
  • Recommend ways to reach a broader audience (e.g. discounts and social media ads)
  • Train new and current employees on proper customer service practices
  • Implement policies and protocols that will maintain future restaurant operations

Skills

  • Proven work experience as a Restaurant Manager, Hospitality Manager or similar role
  • Proven customer service experience as a manager
  • Extensive food and beverage knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
  • Familiarity with restaurant management software (Toast).
  • Strong leadership, motivational and people skills
  • Acute financial management skills
  • BS degree in Business Administration; hospitality management or culinary schooling is a plus but is not required

Job Type: Full-time

Pay: $ $25.00 per hour

Benefits:

  • Employee discount
  • Flexible schedule
  • Paid time off

Education:

  • High school or equivalent (Preferred)

Experience:

  • Restaurant (server/bar/host): 1 year (Preferred)
  • Restaurant management: 1 year (Required)

Shift availability:

  • Day Shift (Required)
  • Night Shift (Required)

Work Location: In person

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