Assistive Technology Specialist

ABOUT KHAN ACADEMY

Khan Academy is a nonprofit with the mission to deliver a free, world-class education to anyone, anywhere. Our proven learning platform offers free, high-quality supplemental learning content and practice that cover Pre-K - 12th grade and early college core academic subjects, focusing on math and science. We have over 181 million registered learners globally and are committed to improving learning outcomes for students worldwide, focusing on learners in historically under-resourced communities.

OUR COMMUNITY 

Our students, teachers, and parents come from all walks of life, and so do we. Our team includes people from academia, traditional/non-traditional education, big tech companies, and tiny startups. We hire great people from diverse backgrounds and experiences because it makes our company stronger. We value diversity, equity, inclusion, and belonging as necessary to achieve our mission and impact the communities we serve. We know that transforming education starts in-house with learning about ourselves and our colleagues. We strive to be world-class in investing in our people and commit to developing you as a professional.

THE ROLE

We are seeking a detail-oriented accessibility tester to join our team on a contract basis. This role is ideal for individuals with deep experience in accessibility testing tools and methodologies who are fluent users of screen readers and potentially other assistive technologies (AT) - such as screen magnifiers and voice input tools. Your lived experience or technical background will help ensure our digital products are inclusive, usable, and conform to accessibility guidelines and regulations. 

As a Contractor Accessibility Tester you will bring not only technical expertise, but also authentic insight into how assistive technologies shape digital experiences. As someone that is a fluent AT user and deeply familiar with accessibility tools and standards, your work will help us build products that truly work for everyone. 

WHAT YOU'LL DO:

• Conduct manual accessibility testing of websites, widgets, and digital content using AT tools (e.g., NVDA, VoiceOver, Zoom)
• Evaluate products against WCAG 2.2 AA, Section 508, and ADA conformance guidelines and standards. 
• Document accessibility issues, bugs, barriers and provide actionable recommendations for remediation.
• Collaborate with developers, designers, and QA teams to improve accessibility outcomes. 
• Participate in user testing sessions and provide feedback based on real-world AT usage. 
• Maintain clear communication of test results, including screenshots, documentation, steps to reproduce, and help with the prioritization of accessibility issues. 

WHAT YOU'LL BRING:

• 10+ years of lived experience using screen reader technology.
• Experience with accessibility guidelines and regulations, including WCAG 2.2, Revised Section 508, and ADA Title II.
• Experience applying accessibility knowledge across a wide range of Content, Platform, and Web applications.
• Strong knowledge of how people with different disabilities use assistive technologies (e.g., screen readers, screen magnifiers, keyboard-only access) and the ability to effectively assess accessibility barriers.
• Demonstrated strong written and verbal communication skills to present testing results, findings, and recommendations clearly.
• Adaptability with evolving processes, prioritizations, and deadlines.
• Experience teaching others about accessibility and accessible technologies.
• Experience working with accessibility in a k-12 education context is a plus.
• Strong understanding of HTML, ARIA roles, and semantic markup is a plus.

The target salary range for this position is $80/HR USD. The pay range for this position is a general guideline only. The salary offered will depend on internal pay equity and the candidate's relevant skills, experience, qualifications, and job market data. 

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• Sal's TED talk from 2023
• Our team: 

Live & breathe learners

We deeply understand and empathize with our users. We leverage user insights, research, and experience to build content, products, services, and experiences that our users trust and love. Our success is defined by the success of our learners and educators.

Take a stand

As a company, we have conviction in our aspirational point of view of how education will evolve. The work we do is in service to moving towards that point of view. However, we also listen, learn and flex in the face of new data, and commit to evolving this point of view as the industry and our users evolve.

Embrace diverse perspectives

We are a diverse community. We seek out and embrace a diversity of voices, perspectives and life experiences leading to stronger, more inclusive teams and better outcomes. As individuals, we are committed to bringing up tough topics and leaning into different points of view with curiosity. We actively listen, learn and collaborate to gain a shared understanding. When a decision is made, we commit to moving forward as a united team.

Work responsibly and sustainably

We understand that achieving our audacious mission is a marathon, so we set realistic timelines and we focus on delivery that also links to the bigger picture. As a non-profit, we are supported by the generosity of donors as well as strategic partners, and understand our responsibility to our finite resources. We spend every dollar as though it were our own. We are responsible for the impact we have on the world and to each other. We ensure our team and company stay healthy and financially sustainable.

Bring out the joy

We are committed to making learning a joyful process. This informs what we build for our users and the culture we co-create with our teammates, partners and donors.

Cultivate learning mindset

We believe in the power of growth for learners and for ourselves. We constantly learn and teach to improve our offerings, ourselves, and our organization. We learn from our mistakes and aren't afraid to fail. We don't let past failures or successes stop us from taking future bold action and achieving our goals.

Deliver wow

We insist on high standards and deliver delightful, effective end-to-end experiences that our users can rely on. We choose to focus on fewer things — each of which aligns to our ambitious vision — so we can deliver high-quality experiences that accelerate positive measurable learning with our strategic partners.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, gender, gender identity or expression, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status. We value diversity, equity, and inclusion, and we encourage candidates from historically underrepresented groups to apply.

As part of this commitment, Khan Academy will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact