Instructional Designer

Position Summary

We are seeking a full-time Instructional Designer to join our growing team. This role offers competitive benefits and the opportunity to make a meaningful impact through the creation of engaging, high-quality eLearning and digital training materials that support professional development, business performance, and operational excellence. The ideal candidate is both creative and strategic, with the ability to design interactive learning experiences aligned with company goals.

GRT Financial is a licensed debt settlement company dedicated to providing cost-effective representation for clients seeking to negotiate reductions in unsecured debt.

Key Responsibilities

• Design and develop eLearning courses, simulations, videos, and microlearning assets.
• Collaborate with subject matter experts (SMEs) and business leaders to identify learning needs and translate complex information into accessible, engaging content.
• Apply adult learning principles and instructional design methodologies such as ADDIE and SAM.
• Create storyboards, scripts, and visual design plans for eLearning and video content.
• Build and publish learning materials using tools such as iSpring Suite and Active Presenter.
• Partner with facilitators to align eLearning with instructor-led and virtual training sessions.
• Collect feedback, monitor learner performance, and recommend program improvements.
• Ensure consistency with brand standards across all training content.
• Manage multiple projects and meet deadlines in a fast-paced environment.

Required Knowledge, Skills & Abilities

Language Skills

• Strong verbal and written communication abilities.
• Ability to present complex topics clearly in both individual and group settings.

Math Skills

• Ability to perform basic arithmetic, including fractions, decimals, percentages, and interpret simple graphs.

Reasoning Skills

• Ability to interpret written, verbal, and diagram-based instructions.
• Ability to solve problems involving multiple variables in standardized situations.

Computer Skills

• Proficiency in Microsoft Word, Excel, PowerPoint, Outlook, and Windows.
• Advanced knowledge of eLearning development tools.

Education & Experience

Required:

• 1–2 years of instructional design or training experience, or an equivalent combination of education and experience.
• Proficiency with eLearning authoring tools.
• Strong writing, communication, and project management skills.
• Experience working cross-functionally and delivering high-quality work under tight deadlines.
• Familiarity with LMS platforms, SCORM/xAPI standards, and eLearning analytics.
• Solid understanding of adult learning theory and corporate training frameworks.

Preferred:

• Bachelor's degree in Instructional Design, Education, Communications, or related field.
• Training experience in a legal services or call center environment.

Physical Demands

• Ability to work at a computer for extended periods.
• Ability to lift up to 10 pounds and reach/bend for stored items.
• Onsite presence required.
• Ability to speak, hear, and see for the duration of the workday.
• Frequent keyboard use and data entry.

Reasonable Accommodations

GRT Financial is committed to providing reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of this job. If you require an accommodation during the application process, hiring process, or while employed, please notify Human Resources so an appropriate accommodation can be considered. Requests will be evaluated on a case-by-case basis in accordance with applicable laws.

Position Details

• Anticipated Start Date: 01/12/2026
• Status: Full-Time, Exempt
• Salary: $65,000 annually (weekly pay)
• Schedule: Monday–Friday, 9:00am–5:30pm EST

Benefits

• Medical, Dental, and Vision Insurance after 30 days
• Company-paid Short-Term Disability, Long-Term Disability, Life & AD&D Insurance
• Employee Assistance, Financial Well-Being, and Caregiver Support Programs
• Adoption Assistance Program
• 401(k) with employer match
• Paid Time Off (PTO) per company policy
• Floating Holiday and 10 Paid Company Holidays
• Access to Insperity Training & Development resources

Equal Opportunity Employer

We do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, or any other protected status. All qualified applicants are given equal opportunity, and all selection decisions are based on job-related factors only.

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