Patient Service Specialist

4 days ago

Lake Orion, Michigan, United States NovaCare Rehabilitation Full time $16 - $19
Overview

Patient Service Specialist - Float

Greater Detroit Area, East Michigan

Location: Would beed to be able to travel to different clinics in the East Michigan, Greater Detroit Area

  • Home Clinic: 1375 South Lapeer Road, Lake Orion MI 48360

Position Type: PRN, as needed

Schedule: Weekdays , M-F

Compensation: $ $19.00 based on experience 

  • Fostering Well-Being:  We offer benefits which support the financial, work/life and emotional well-being of you and your family members.  Part time positions are eligible for 401k based on reaching 1,000 hours within their first anniversary or subsequent calendar year. We also offer our employee assistance program to part time employees.

When patients enter our outpatient physical therapy center, we want them to have an exceptional experience – starting at the front desk. That's where you come in. As a patient service specialist, you'll manage both the patient side and business side of our center. Don't underestimate the impact you can make on every patient's care experience, even before they leave the waiting room.

Check out the video below for additional insight into the work of our Patient Service Specialists 

Responsibilities
  • Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
  • Schedule patient appointments in person and via phone
  • Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team
  • Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications
Qualifications

Minimum Qualifications:

  • High School Diploma or GED required
  • 1 Year of Medical Office Experience

Preferred Qualifications:

  • 1 Year of Scheduling Experience

Physical Requirements:

  • Ability to walk, stand, bend, and reach consistently throughout a work day/shift
  • Appropriate manual dexterity to enable typing (including10-key) throughout a work day/shift
  • Ability to lift up to 25lbs, safely, from ground to waist using proper body mechanics
  • Ability to carry office supplies up to 10lbs
  • Visual acuity (near and distant) sufficient to maintain accurate records, recognize people and understand written direction
  • Ability to speak and hear sufficiently to understand and give directions
Additional Data
Equal Opportunity Employer/including Disabled/Veterans

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