General Manager

4 days ago

McLean VA, United States Thompson Hospitality Full time

Overview:

Are you a passionate and driven leader who thrives in a fast-paced, guest-focused environment? We're looking for a dedicated General Manager to take the lead in delivering outstanding dining experiences while upholding the values that define our restaurant.

In this key role, you will oversee all aspects of daily operations—including both kitchen and front-of-house—ensuring smooth execution, exceptional service, and a welcoming atmosphere. You'll inspire and develop your team, manage financial performance, and uphold the highest standards of quality, safety, and hospitality.

Responsibilities:

  • Manage daily restaurant operations, including kitchen and front-of-house activities.
  • Lead and develop staff, ensuring a cohesive and efficient team.
  • Ensure exceptional service and guest satisfaction.
  • Manage budgets, control costs, and optimize profitability.
  • Maintain adherence to health, safety, and quality standards.
  • Requires 50–55 hours per week, including evenings and weekends as business needs dictate.

Qualifications:

  • Proven leadership and managerial experience.
  • Strong communication and problem-solving skills.
  • Industry knowledge and financial acumen.
  • Customer-focused mindset and adaptability.
  • Ability to stand and walk for extended periods (up to 6–8 hours).
  • Lift and carry up to 20 lbs (e.g., menus, high chairs, booster seats).
  • Reach, bend, and stoop occasionally.
  • Use hands and arms to operate reservation systems and phones.
  • Clear verbal communication skills and ability to interact with guests in a busy environment.
  • Ability to remain calm and composed while multitasking in a fast-paced setting.

Competitive Benefits:

  • Health/Dental/Vision
  • Paid Time Off
  • 401(k), matched up to 4%
  • Short- and Long-Term Disability
  • Tuition Reimbursement
  • Employee Referral Program
  • Pet Insurance
  • Discounts: Hotels, Travel, Tickets, Restaurants
  • Employees and their relatives are eligible for a discounted meal plan at any of our HBCU client locations while they are attending school.

Who We Are:

At Big Buns, we take pride in using great ingredients and obsess over the small details that make our products stand out. We're inspired by a true love for burgers, and the belief that eating out, in, or on-the-go, should feel like a fun backyard party with delicious food, ice-cold drinks and good friends. Join us at Big Buns and be part of a team that values teamwork, exceptional service, and creating memorable moments for our guests through our delicious food.

Thompson Hospitality is of the largest restaurants, food service, and facilities management companies in the country. We are highly built upon our values, do the right thing, do the best you can, and treat others how you want to be treated, which are shaped by more than 33 years of relationships with our clients, guests, and communities. We offer competitive benefits, see our website for more.

We are an equal opportunity employer and value diversity. All employment decisions are made based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status under applicable federal, state, or local laws.

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