Dementia Care Services Manager

Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity  

Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us  You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness.  Full suite of health insurance, life insurance and retirement plans are available and vary by employment status.

Part and Full Time Benefits Eligibility

• Medical, Dental, Vision insurance
• 401(k)
• Associate assistance program
• Employee discounts
• Referral program
• Early access to earned wages for hourly associates (outside of CA)
• Optional voluntary benefits including ID theft protection and pet insurance

Full Time Only Benefits Eligibility

• Paid Time Off
• Paid holidays
• Company provided life insurance
• Adoption benefit
• Disability (short and long term)
• Flexible Spending Accounts
• Health Savings Account
• Optional life and dependent life insurance
• Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan
• Tuition reimbursement

Base pay in range will be determined by applicant's skills and experience. Full-time associates in role are also eligible for an annual bonus incentive. Temporary associates are not benefits eligible but may participate in the company's 401(k) program.

Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.

The application window is anticipated to close within 30 days of the date of the posting.      

Oversees the implementation, training and monitoring of all programs, systems, and processes needed to provide consistent dementia care in the region. 

1. Monitors and develops strategies to improve systems and programs in Alzheimer's and Dementia Care communities.
2. Ensures the implementation of comprehensive dementia training for Brookdale's dementia care and programs.
3. Collaborates with regional leaders to ensure effective implementation of dementia care standards and ongoing quality of dementia care program.     
4. Works as a team member to enhance or improve existing materials or develop new materials for use in dementia care programs.
5. Provides input and assistance to resolve family and resident service issues related to Alzheimer's and dementia care.
6. Serves as a consultant/presenter to Sales/Marketing for public relations, seminars, speaker's bureau, etc. as well as collaborator for developing targeted sales strategies for dementia care product lines as needed.
7. Serves as a resource to limit potential discharges and disruptive behaviors by evaluating and providing possible interventions.
8. Audits patterns of behavioral incidents with staff and residents to determine trends and areas for improvement.
9. Participates on the review team for the selection of Executive Directors and Program Coordinators for Alzheimer's and dementia care communities.
10. Communicates any changes to state regulations to the Vice President of Dementia Care.

This job description represents an overview of the responsibilities for the above referenced position.  It is not intended to represent a comprehensive list of responsibilities.  An associate should perform all duties as assigned by his her supervisor.

Education and Experience

• Bachelor's degree (B.A./B.S.) from four-year college or university; and three to five years related experience and/or training; or equivalent combination of education and experience.

Certifications, Licenses, and Other Special Requirements
Must be able to travel by air on company business, as required by the responsibilities and expectations of the job. Must have a valid driver license and access to a private vehicle for business travel.

Management/Decision Making
Uses limited independent judgment to make decisions based on precedents and established guidelines.  Solves problems using standard procedures and precedents.  Knows when to refer issues to supervisor and when to handle them personally.

Knowledge and Skills
Has a working knowledge of a skill or discipline that requires basic analytic ability.  Has an overall understanding of the work environment and process. Has working knowledge of the organization. Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.  Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.  Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.  Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Physical Demands and Working Conditions

• Standing
• Walking
• Sitting
• Use hands and fingers to handle or feel
• Reach with hands and arms
• Climb or balance
• Talk or hear
• Ability to lift:  up to 50 pounds
• Vision
• Requires interaction with co-workers, residents or vendors
• Occasional weekend, evening or night work if needed to ensure shift coverage
• Possible exposure to communicable diseases and infections
• Possible exposure to blood-borne pathogens
• Possible exposure to various drugs, chemical, infectious, or biological hazards
• Requires Travel:  Frequently

Brookdale is an equal opportunity employer and a drug-free workplace.