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Insurance Agent, or Insurance Agent Trainee

4 hours ago

Fremont, California, United States FNIC Full time

Are you looking for?

  • Flexibility that fits your life, including work-from-home options
  • Paid time off driven by results and well-being, not a fixed number of days
  • A fun, collaborative environment 
  • Support for continued learning and career growth
  • A culture based on trust, accountability, and bringing your whole self to work

 If so, FNIC may be the place for you 

We're seeking a motivated, service-driven professional to join our team as a Production Agent or Production Agent Trainee, depending on experience. This role offers the opportunity to build a rewarding career in the insurance industry while supporting clients with personalized risk management solutions across personal lines, small commercial accounts (under $3,000 in revenue), and individual Life & Health clients.

Whether you're early in your career and eager to learn or an experienced, licensed insurance professional ready to manage and grow a book of business, we're open to meeting you where you are.

What's the work like?

You will...

Core Responsibilities (All Levels)
  • Support the design and implementation of customized risk management programs for assigned clients
  • Assist with or independently manage client servicing, renewals, and new business according to agency procedures
  • Review policies, contracts, and coverage to ensure accuracy, compliance, and reduced E&O exposure
  • Coordinate resolution of claim coverage issues, audits, and appraisals while keeping clients informed
  • Arrange payment terms in accordance with agency credit and collections policy
  • Communicate effectively with clients, carriers, and internal team members
  • Maintain accurate electronic account files and utilize agency management systems
  • Stay current on industry trends, products, and best practices
  • Participate in professional and community organizations to promote FNIC and the insurance industry
     
Production Agent Trainee 

In addition to the core responsibilities, trainees will...

  • Participate in a structured training and mentoring program covering all aspects of the Production Agent role
  • Learn how to solicit and cultivate qualified prospects, schedule appointments, complete applications, and assist with sales presentations
  • Support a book of business under guidance while developing technical, sales, and client relationship skills
  • Provide front-desk or office support
     
Production Agent (Experienced / Independent)

In addition to the core responsibilities, Production Agents will...

  • Independently manage and service a dedicated book of business while meeting department service standards
  • Handle inside sales for accounts under $3,000 in agency revenue, including prospecting, quoting, and binding coverage
  • Pass warm leads outside their expertise or revenue threshold to Sales Executives or Sales Leaders
  • Negotiate coverage terms, prepare proposals, bind coverage, and invoice premium-bearing transactions
  • Mentor and support team members as needed
  • Serve as a trusted advisor to clients, ensuring long-term retention and satisfaction
     

Okay, so what's in it for me?

While we expect a lot from our employees at FNIC, we believe in giving just as much in return. Here's what you can expect when you join our team:

  • Competitive Pay: We offer market-competitive compensation packages that reflect your experience, expertise, and the value you bring to our clients and teams.
  • Benefits You Can Rely On: Health, dental, and vision insurance, HSA with employer contributions, 401(k) match, employer-paid disability coverage, and life insurance.
  • Freestyle PTO & Work-Life Balance:  Our trust-based and freestyle time-off approach removes PTO banks and offers flexible telecommuting options.
  • Dress for Your Day: Whether you're client-facing or behind the scenes, we encourage you to dress in a way that helps you feel comfortable and confident.
  • Invested in Your Development: We support continuous learning through tuition reimbursement, training opportunities, and career growth paths across FNIC.
  • A Workplace That Cares: Access mental health support through our EAP, virtual fitness classes, in-office gym access (Omaha), and a culture that prioritizes connection, fun, and collaboration.

Requirements

What do I need to know? 

You have to have...

  • High school diploma or equivalent (associate's or bachelor's degree preferred for experienced roles)
  • Valid driver's license
  • Strong computer and technical skills
  • Proficiency in Microsoft Office (Outlook, Word, Excel)
  • Excellent verbal and written communication skills
  • Strong organizational skills and attention to detail
  • Ability to build effective working relationships
  • Regular and consistent attendance
     
Additional Requirements for Production Agent (Experienced)
  • Active Property & Casualty and/or Life & Health insurance license
  • 5+ years of professional experience (3+ years in insurance preferred)
  • CIC, CPCU, or similar designations (preferred)
  • Ability to independently manage workflows, mentor others, and maintain confidentiality

 Note:

This position will be hired as either a Production Agent Trainee or Production Agent, depending on the candidate's experience and qualifications. Entry-level candidates are encouraged to apply and will be considered for the trainee role, while experienced professionals may be hired directly as a Production Agent.