Current jobs related to Closing Lead/Member Services Supervisor - Green Bay, Wisconsin - Crunch Appleton

  • Guest Services Supervisor

    30 minutes ago

    Green Bay, Wisconsin, United States Hotel Equities Full time

    The Delta Hotel Green Bay has an immediate opening for an experienced Guest Services Supervisor (MOD) available for a full-time flexible schedule in Green Bay, Wisconsin Previous hotel experience required and Opera and Marriott Brand experience preferred. This position pays $21 per hour.Job Purpose:Responds in a professional and courteous manner to arriving,...

  • Convention Services Set Up Supervisor

    8 hours ago

    Green Bay, Wisconsin, United States Hyatt Full time

    Company Overview: Hyatt Regency Green Bay is seeking a Convention Services Set Up Supervisor. Did you know we are located in the heart of downtown and home of the Green Bay Packers? The hotel is minutes away from major sporting events, cultural activities, entertainment, museums, and attractions. We are the largest, full-service hotel in the market with 241...

  • Post Closing Specialist

    8 hours ago

    Green Bay, Wisconsin, United States NICOLET NATIONAL BANK Full time

    At Nicolet National Bank, our culture is based on the principles of community banking, putting the needs of our customers at the forefront of our decision-making. Our Core Values drive everything we do, and we are committed to serving our customers with excellence. We believe that every job in our organization is critical to our success, and we are dedicated...

  • Clinical Supervisor

    6 days ago

    Green Bay, Wisconsin, United States Brown County Oral Health Partnership Full time $55,000 - $65,000

    Benefits:401(k) Company parties Competitive salary Dental insurance Flexible schedule Health insurance Opportunity for advancement Paid time off Profit sharing Vision insurance Wellness resources Reports To: Clinical Director Classification: Full-Time, Exempt Compensation: $55,000–$65,000 based on...

  • Shift Supervisor

    1 week ago

    Green Bay, Wisconsin, United States M2S Group Full time

    Position OverviewReporting to the Production Manager, the Shift Supervisor will have operating responsibility for safety, quality, cost, productivity, and management of the Paper Machines, Recycled Fiber, Boiler, and Shipping crews.ResponsibilitiesWork closely with the area production superintendents to execute objectives consistent with GBMD's vision and...

  • Member Services Rep/Backup Fitness Instructor

    8 hours ago

    Green Bay, Wisconsin, United States Houston Fitness Partners Full time

    Planet Fitness is one of the largest and fastest-growing franchisors and operators of fitness centers with over 2,000 clubs and growing Its mission is to provide a high-quality experience in a welcoming, non-intimidating environment called the "Judgment Free Zone." Houston Fitness Partners is a leading independently owned franchisee of Planet Fitness. You'll...

  • Post Closing Specialist I

    33 minutes ago

    Green Bay, Wisconsin, United States NICOLET NATIONAL BANK Full time

    At Nicolet National Bank, our culture is based on the principles of community banking, putting the needs of our customers at the forefront of our decision-making. Our Core Values drive everything we do, and we are committed to serving our customers with excellence. We believe that every job in our organization is critical to our success, and we are dedicated...

  • Supervisor -Railroad Technician Supervisor

    2 minutes ago

    Green Bay, Wisconsin, United States Mobile Rail Solutions Full time

    Company OverviewMobile Rail Solutions is a fast-growing company that provides customized locomotive services to Class I railroad companies. At Mobile Rail Solutions, safety is more than a priority—it is a core part of our culture. Everything we do is designed to protect our employees, our customers, the public, and the environment.Job OverviewWe are...

  • 988 Clinical Supervisor

    16 minutes ago

    Green Bay, Wisconsin, United States Family Services of Northeast Wisconsin Inc. Full time

    Are you ready to work for an employer that truly values your contributions and well-being?At Family Services, we believe in caring for our team as much as we care for the individuals, children, and families we serve. Join our mission-driven organization, where your work makes a meaningful impact on the community every day.About Family ServicesFamily Services...

  • Kitchen Steward Supervisor, Lambeau Field

    8 hours ago

    Green Bay, Wisconsin, United States Delaware North Full time

    The opportunityDelaware North Sportservice is hiring a full-time Kitchen Supervisor to join our team at Lambeau Field in Green Bay, Wisconsin. If you enjoy working in a fast-paced environment, taking pride in delivering quality service and food to guests, this may be the ticket to your new career Apply now to join our collaborative team and transport guests...

Closing Lead/Member Services Supervisor

14 hours ago

Green Bay, Wisconsin, United States Crunch Appleton Full time


Benefits:
  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Health insurance


The Closing Lead will assist with the delivery of an amazing Crunch Member Experience, through a successful operation of the front desk and related departments. The Closing Lead will assist in giving Member Service Representatives directions during closing shifts and ensure quality closing each shift. They will demonstrate an aptitude of all company-wide policies and initiatives to ensure integrity of the Crunch Brand.

Reports to: Front Desk Manager

Requirements:
  • Must be 18 years or older
  • Experience working on a team preferred
  • Current Cardiopulmonary Resuscitation (CPR) required
Responsibilities: Administration/Organization
  • Demonstrate a working knowledge of all standard operating procedures and policies that pertain to the club.
  • Communicate and implement club policies and procedures to employees.
Operations
  • Promote a professional and welcoming atmosphere that enhances the quality of service and care offered to the members.
  • Serves as the lead customer service contact for members at the front desk
  • Demonstrate a working knowledge of all standard club operating procedures and policies
  • Communicate and interpret club policies and procedures to members and employees
  • Resolve member complaints in an expeditious and tactful manner following club procedure and documentation
  • Assist in the staffing, training, and performance management of Front Desk employees.
  • Promote a professional and welcoming atmosphere that enhances the quality of service and care offered to the members.
  • Ensure the club meets standards for cleanliness, maintenance, safety, and security.
Sales/Revenue Management
  • Support company programs and promotion to help generate new sales leads for optimum new membership growth
  • Lead and train staff on all club level sales activities including telephone inquiries, guest registrations, Digital Tool Kit club tours and membership enrollments
  • Ensure that the staff has a high level of knowledge about the club's promotions, programs, facilities, classes, and equipment.
  • Achieve desired revenue goals thru the leadership and motivation of employees.
  • Ensure that all promotions are effectively communicated to the team and all other appropriate staff.
  Leadership
  • Provide an inspirational environment that welcomes honest feedback from employees and takes action to ensure a quality, working environment
  • Promote a professional and welcoming atmosphere that enhances the quality of service and care offered to the members.
  • Support personnel related problems or difficulties by following club procedure and documentation.
  • Encourage staff to work as a team and be productive.
  • Illustrate an ability to make decisions.
  • Serve as a role model for employees.
Accountabilities
  • Implement and support company programs and promotion to help generate new sales leads for optimum new membership growth.
  • Ensure that the clubs meet Crunch standards for cleanliness, maintenance, safety, security, and physical plant operations.
  • Conduct frequent facility walkthroughs
Measurement Standards
  • Membership retention.
  • Follow all policies and procedures.
Special Skills:
  • Excellent written and verbal communication
  • Strong leadership skills
  • Strong administrative skills
  • Strong customer service skills


Compensation: $16.00 per hour

Crunch Fitness is looking for energetic, enthusiastic people that are passionate about health and fitness to join our team.

Looking to combine work, fitness and fun? Crunch Fitness is looking for energetic, enthusiastic people that are passionate about health and fitness to join our team. Working at Crunch is more than a job, it's an opportunity to inspire others to reach their fitness goals. Our 'No Judgments' philosophy attracts a diverse and welcoming group of professionals and makes Crunch an amazing company to work for.

Crunch is a gym that believes in making serious exercise fun by fusing fitness and entertainment and pioneering a philosophy of 'No Judgments.' Crunch serves a fitness community for all kinds of people with all types of goals, exercising all different ways, working it out at the same place together. Today, we are renowned for creating one-of-a-kind group fitness classes and unique programming for our wildly diverse members. Headquartered in New York City, Crunch serves three million members with over 500 gyms worldwide in 41 states, the District of Columbia, Australia, Canada, Costa Rica, Portugal, Puerto Rico, and Spain. Crunch is rapidly expanding across the U.S. and around the globe.