Dental Treatment Coordinator
15 hours ago
Job Overview
We are seeking a highly organized and patient-focused Dental Treatment Coordinator to join our dental practice. The ideal candidate will serve as a vital link between patients and the clinical team, ensuring smooth communication, accurate documentation, and efficient scheduling. This role requires a professional with strong administrative skills, familiarity with dental terminology, and experience managing patient care plans within a fast-paced dental environment. Bilingual abilities and clinic experience are highly valued to enhance patient service and office operations.
Duties
- Greet patients warmly and manage front desk responsibilities, including multi-line phone systems and patient check-in/check-out procedures.
- Verify insurance coverage, perform insurance verification, and explain treatment costs to patients.
- Schedule appointments efficiently using dental practice management software such as Eaglesoft or Dentrix, ensuring optimal patient flow.
- Review and update patient records in EMR systems like Epic, Meditech, eClinicalWorks, or Athenahealth, maintaining HIPAA compliance at all times.
- Explain treatment plans to patients, including procedures involving CPT coding, ICD coding (ICD-9/ICD-10), and medical billing processes.
- Assist with intake procedures, documentation review, and collection of medical history forms.
- Coordinate with the clinical team to ensure accurate documentation of care plans and treatment progress.
- Manage billing processes related to dental procedures and medical billing as needed.
- Maintain organized filing systems for medical records and dental files while ensuring confidentiality.
- Provide exceptional customer service by addressing patient inquiries courteously and professionally.
Skills
- Proficiency in dental terminology, medical terminology, ICD coding (ICD-9/ICD-10), CPT coding, and health information management systems.
- Experience with dental practice management software such as Eaglesoft or Dentrix; familiarity with EMR/EHR systems including Epic, Meditech, Athenahealth, or eClinicalWorks is preferred.
- Strong computer skills including Microsoft Office suite (Word, Excel) and typing (10 key typing).
- Excellent phone etiquette with multi-line phone system experience; capable of handling appointment scheduling and insurance verification efficiently.
- Knowledge of HIPAA regulations to ensure compliance in all documentation and communication practices.
- Bilingual abilities are a plus to serve diverse patient populations effectively.
- Previous clinic or dental office experience is highly desirable; familiarity with medical billing and coding enhances performance in this role.
- Exceptional organizational skills with attention to detail for documentation review and administrative support tasks. This position offers an opportunity to be an integral part of a dedicated dental team committed to providing outstanding patient care through efficient office management and compassionate service.
Job Type: Full-time
Pay: $ $28.00 per hour
Expected hours: 40 per week
Benefits:
- Paid time off
Work Location: In person
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