Customer Service Representative

2 weeks ago

Lafayette, Louisiana, United States VieMed, LLC Full time

Essential Job Duties and Responsibilities:

  • Learns and maintains knowledge of current patient database and billing system
  • Has proper phone etiquette and represents VieMed in a professional manner
  • Obtains patient demographic and health insurance information; collects co-pay if appropriate
  • Enters patient information into the computer system
  • Verifies & records insurance benefits

  • Maintains a working knowledge of Medicare and insurance regulations and requirements as communicated by management

  • Able to read through and understand medical documentation effectively

  • Interacts professionally with physicians, patients/family and Co-Workers

  • Schedules set ups, as called into VieMed, by physicians or physician's office staff, per policy and procedure

  • Answers telephone in a polite and professional manner. Communicates information to appropriate personnel

  • Communicates appropriately and clearly to Manager, and other superiors

  • Establishes and maintains effective communication and good working relationship with co-workers for the patient's benefit

  • Utilizes initiative; strives to maintain steady level of productivity; self-mot Organization and management of Secretary's activities reflect due consideration for the needs of the facility and staff

  • Makes decisions reflecting knowledge of facts and good judgment, within the coordinator's scope of practice

  • Manages and operates computer equipment safely and correctly
  • Completes other duties, as assigned

Minimum Qualifications:

  • High School Diploma required
  • Excellent communication skills, both written and verbal to interact knowledgeably with patients, physicians, etc

Physical Demands:

  • Sitting at a desk
  • Operation of office equipment and computer

You will be expected to work during normal business hours, which are Monday through Friday, 8:00 a.m.– 5:00 p.m. Please note this job description is not designed to cover and/or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties and responsibilities may change at any time with or without notice.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

  • Customer Service Representative

    6 days ago

    Lafayette, Louisiana, United States Circle K Full time

    Store : 3802 Moss St, Lafayette, Louisiana 70507Shift AvailabilityFlexible AvailabilityJob TypeCustomer Service RepresentativeWe want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.As a Customer Service Representative, you...

  • Customer Service Representative

    2 weeks ago

    Lafayette, Louisiana, United States Thc123 Full time

    Customer Service Representative – thc123About thc123At thc123, we are a vibrant and forward-thinking organization focused on delivering exceptional service and fostering long-term relationships with our clients. We are proud of our inclusive, positive, and collaborative culture. Our team is made up of passionate and driven individuals from all over the...

  • Customer Service Representative, Mornings

    5 days ago

    Lafayette, Louisiana, United States Circle K Full time

    Store : 3603 Cougill Lane, Lafayette, Indiana 47909Shift AvailabilityDays - DaysJob TypeCustomer Service RepresentativeWe want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.As a Customer Service Representative, you will...

  • Financial Services Representative

    1 week ago

    Lafayette, Louisiana, United States World Finance Full time

    World Finance, winner of the Top Workplaces USA award for five years in a row and a two-time winner of Newsweek's Most Trustworthy Companies award, helps customers meet their financial needs and unlock their financial good. We're an energetic team looking for a Financial Services Representative to guide customers on their financial journey. As a Financial...

  • Customer Service Associate

    5 days ago

    Lafayette, Louisiana, United States LED FastStart Full time

    Job Requirements About DMR Technologies DMR Technologies designs, builds, and deploys American-made drones for agriculture, public safety, and infrastructure. Headquartered in Detroit, we pair modular hardware with intuitive software to create aerial tools that solve real-world problems—from farms to emergency zones. As a fast-growing team, we bring a...

  • Regional Career Services Representative

    2 weeks ago

    Lafayette, Louisiana, United States ROSS EDUCATION HOLDINGS INC Full time

    Job Details Job Location: Lafayette, IN - Lafayette, IN Position Type: Full TimeREGIONAL CAREER SERVICES REPRESENTATIVE - PART TIME 20 HOURS/WEEKRoss Education Holding, Inc.Lafayette, IN – Campus based positionSchedule: Monday-Friday 20 Hours/weekRoss is a growing nonprofit school dedicated to helping all students reach their highest aspirations.With over...

  • PT Customer Experience Representative Lafayette Regional Airport

    2 weeks ago

    Lafayette, Louisiana, United States Enterprise Holdings Full time

    OverviewEnterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work.  Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now We are working towards our shared...

  • Customer Care Representative

    2 days ago

    Lafayette, Louisiana, United States Home Bank Full time

    PURPOSE OF THE JOBThis position consistently provides exceptional customer service in a timely and accurate manner resulting in customer satisfaction and retention. Provides direct assistance to customers by utilizing all methods of communication.MAIN DUTIES OF THE JOBMarket products and services to customers who contact the bank through the Contact Center...

  • Customer Service

    7 days ago

    Lafayette, Louisiana, United States Public Storage Full time

    Company Description Public Storage is the self-storage industry leader and we are Hiring NowEarn $14.00 Per HourOur BenefitsTotal Rewards package available to our team:We work Flexible and Full-Time Schedules between the hours of 9:30am and 6pm (weekends 'til 5pm)Employees become eligible for Full-time Benefits by working an average of 20+ hours - Benefits...

  • Bilingual Customer Service Specialist

    6 days ago

    Lafayette, Louisiana, United States Sherwin-Williams Full time

    The individual selected for this role will be expected to work at stores within a 25-mile radius of Store#725166, located at: 100 Turks Bay Lane, Lafayette, LA 70507.This is a Full-time position.Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and...