Customer Service Coordinator

22 hours ago

Sarasota, Florida, United States shift Full time
Company Description

Expert Water Removal is a full service insurance repair specialist,
providing 24 hour emergency water, mold, fire cleanup and repair services to southwest Florida. Our customers enjoy turnkey services from a single source provider, easing communication, project management, record keeping and paperwork flow from project start to finish.

Expert Water Removal is the area's premier nationally certified provider of 24 hour emergency water removal and also provides Mold Removal and Remediation and Smoke and Fire Damage and Restoration services.

Job Description

Insurance Restoration Company in Sarasota / Tampa area seeks experienced Customer Service Coordinator / Accounting Assistant. This position is all about data accuracy, communication, follow up and more follow up and communication- prove that and you are in

Qualifications
  • Over 4 years of Customer Service / Client Care experience 
  • Over 2 years Project Management  / Scheduling / Dispatching / Tracking
  • Over 2 years Bookkeeping experience (A/R, A/P and Payroll)
  • General understanding of remodeling, construction / restoration principles an asset
  • Excellent computer skills (email, excel, word, QuickBooks, DASH*)
  • Systematic and capable of organizing multiple jobs / activities at a time
  • Analytical and able to problem solve in a timely manner under intense circumstances
  • Understand and delivers / posts data in as close to real time as possible
  • Think outside the box to make adjustments and changes in workflow as required as situations dictate
  • Produce exceptional and well organized, documented job files
  • Maintain accurate bookkeeping records
  • Maintains professional conduct, organization and communication skills to deliver extraordinary service to in house peers/team, insurance adjusters, agents, property managers and home owners
  • Will do what it takes to bring the project to conclusion on time, budget and with a happy customer (all of them)
  • Clean Background check
  • Able to successfully pass periodic drug testing

*Experience with these programs not required, but a plus   

Additional Information

Candidates must be self-motivated, enthusiastic, have excellent data entry, communication and customer service skills.

Please submit your resume including a cover letter detailing why you are the best person for this position and how your would enhance our company and help it grow.

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