Maintenance Technician

Job Details
Job Location:    Providence Row - Apartment Community - Charlotte, NC
Position Type:    Full Time
Salary Range:    Undisclosed
Job Category:    Skilled Labor - Trades

Description

Schedule:  M-F; evenings / on-call rotation / weekends

Northwood Ravin is consistently recognized for developing the top luxury apartment communities in the Southeast.  At Northwood Ravin, every member of our organization is united by a shared commitment to create the best-in-class residential experience.  Guided by our core values of creativity, integrity, and an all-in culture, we empower individuals to reach their fullest potential professionally and personally.  We cultivate a culture of excellence, innovation, and inclusivity by fostering strong collaborative relationships within our team.  Northwood Ravin is dedicated to delivering unparalleled service to the residents we house and the communities we create.

Primary Responsibilities:

As a Maintenance Technician, you will be an essential part of the maintenance team, ensuring that the property's mechanical systems and residential units are maintained to the highest standards. You'll perform a variety of repairs, including HVAC, plumbing, electrical, and appliance maintenance. With your technical expertise and attention to detail, you will help create a safe, functional, and comfortable environment for residents. Your ability to manage daily tasks, troubleshoot issues, and complete service requests efficiently will contribute to the overall success of the community.

As a Maintenance Technician, your primary responsibilities include:

• Perform general maintenance repairs in areas such as HVAC, plumbing, electrical systems, and appliances.
• Respond to and resolve service requests from residents in a timely and professional manner.
• Complete preventive maintenance tasks to ensure systems are functioning at optimal levels.
• Troubleshoot and repair equipment malfunctions, diagnosing issues and providing effective solutions.
• Assist in apartment turnover processes by ensuring units are ready for new residents, including repairs, touch-ups, and inspections.
• Maintain a clean and organized work environment, keeping maintenance areas, tools, and equipment in top condition.
• Coordinate with the Maintenance Manager and other team members to prioritize and complete daily maintenance activities.
• Follow all safety protocols and building codes, ensuring compliance with health and safety regulations.
• Perform general building inspections to identify and address maintenance issues proactively.
• Work with vendors for more specialized repairs or services, ensuring quality work within budget.
• Document all repairs and maintenance activities accurately for record-keeping and reporting purposes.
• Assist in special projects as needed. 
• Being available to work weekends and participate in the on-call rotation.
• Assist in maintaining the community's curb appeal by performing tasks such as litter removal, landscaping upkeep, and ensuring the exterior of the property is well-maintained.

What you bring to the role:

• Minimum of 1 years of experience in multifamily property maintenance.  
• Ability to work independently and manage time effectively, while maintaining a high level of quality in all tasks.
• Experience in residential repairs, including plumbing, electrical, HVAC, carpentry, and appliance maintenance.
• Strong attention to detail and the ability to quickly assess and address maintenance issues.
• Exceptional customer service skills and a professional, customer-focused attitude.
• Understanding of safety protocols and compliance standards to minimize liability and ensure the property remains in top condition.
• Ability to lift and move up to 50 pounds and perform physically demanding tasks. Valid driver's license and insurance are required.
• Proficiency with property management software, apps, and general computer programs.
• Strong problem-solving abilities and a creative, solution-oriented mindset.
• A polished, professional appearance with the ability to represent the brand with pride.
• Willingness to learn new skills, take on new challenges, and work collaboratively in a fast-paced environment.

What our culture brings to you:

When you join Northwood Ravin, you are not just taking a job but becoming part of a community that values your well-being and professional growth. Our team members are at the heart of our success, and we are committed to supporting and growing you.

In addition to our award-winning culture, we offer a comprehensive benefits package focused on career growth, health and wellness, retirement, and family support so you can thrive professionally and personally.

• Competitive compensation along with various monthly bonus incentives
• Housing discounts
• Extensive training programs
• Health and wellness benefits including medical, free dental, vision, and basic life benefit
• Paid leave plans via Paid Time Off, Sick Time, holidays and Partner Leave
• Retirement planning with a 401(k) program and company match
• Give back days allowing you time away from work to volunteer and pursue personal interests
• Employee Referral Program
• Tenure is rewarded so stay in the nest  Your PTO accrual rate will increase, benefit premiums will decrease, 401(k) matches increase, additional give back days are added and you will receive a special gift at each tenure milestone

Northwood Ravin is an equal opportunity employer.

Qualifications

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