Server (Breakfast and Lunch)

Job Description: Server (Breakfast and Lunch)

Position Title: Server (Breakfast/Lunch) | Hours: 6:30 AM – 10:30 AM – 3:00 pm

Position Summary

The Inn Breakfast Server is the first point of contact for inn guests each morning, setting the tone for their daily experience and a key touchpoint in the guest journey. This role combines warm hospitality with strong attention to detail, ensuring breakfast service is both efficient and polished while also supporting early guest communications and property readiness. The ideal candidate is a dependable "morning person" who arrives ready to provide an outstanding guest experience. The candidate could then transition into a lunch server shift. If you only want to do breakfast service, we want you too

Key Responsibilities

• Prepare and serve the daily inn breakfast according to Copper Vine standards.

• Greet guests warmly and maintain a welcoming, professional atmosphere.

• Communicate with the kitchen manager to ensure smooth operations, including accommodating special requests.

• Manage early-morning guest communications via Whistle (amenity requests, directions, late check-outs, etc.).

• Ensure breakfast areas remain fully stocked, clean, and presentable throughout service.

• Perform side duties such as refilling coffee, resetting tables, and replenishing supplies.

• Present a $0 check to guests who want to leave a tip through a room charge.

• Support the Innkeeper and AM Manager in addressing morning guest needs or issues.

• Transition breakfast service smoothly into the lunch period when scheduled.

• Uphold Copper Vine standards of professionalism, timeliness, and guest-first hospitality.

Sample schedule:

• 7am-10am: Breakfast

• 10am-10:30: Breakfast breakdown

• 10:30am: Lunch Pre-shift

• 11:00am: Lunch service (10:30 Brunch)

• Out by 2:30-3:00pm

Qualifications & Skills

• Prior experience in polished casual F&B concepts preferred.

• Morning-oriented, reliable, and able to work independently.

• Strong interpersonal skills with a friendly, guest-first demeanor.

• Comfortable using property management and communication systems (training provided for CloudBeds, Whistle, Toast).

• Ability to multi-task and remain composed in a fast-paced service environment.

• Must be able to lift over 25 lbs and stand/walk for extended periods.

Compensation & Perks

• Competitive minimum gross hourly wage $17–22/hour, based on experience

• Server wage + tips after transitioning to lunch

• Discounts on F&B and lodging at Brechtel Hospitality concepts

• Opportunities for growth

• Paid training

• Additional benefits may apply

Servers play an integral role in ensuring our guests have exceptional dining and entertainment experiences that reflect our brand promise. They are responsible for positive Guest interactions while serving Guests in a friendly and efficient manner. At all times, servers are expected to be attentive to our Guests' needs, making them feel welcome, comfortable, important and relaxed.

The right person will be passionate about food and wine service and thoroughly enjoy creating excellent experiences for our customers. The ideal candidate will have a friendly, outgoing disposition and previous experience working as a server in a bustling, fast-paced restaurant and/or entertainment setting.

Responsibilities:

• Prepare room for dining by setting decorations, glasses, placemats, menus, condiments, candles, napkins, service plates and utensils as necessary.
• Protect establishment and patrons by adhering to sanitation, safety and alcohol beverage control policies
• Help patrons select food and beverages by presenting menu; offering cocktails; suggesting courses; explaining the chef's specialties; identifying appropriate wines; answering food preparation questions
• Stay updated on current menu choices, specialties and menu deviations, knowing if the kitchen staff is running out of any items, etc.
• Transmit orders to bar and kitchen by recording patrons' choices; identifying patrons' special dietary needs and special requests and properly and effectively communicating them.
• Keep kitchen staff informed by noting timing of meal progression
• Serve orders by picking up and delivering patrons' choices from bar and kitchen; deliver accompaniments and condiments from service bars prior to food or beverage presentation.
• Respond to additional patron requirements by inquiring of needs; observing dining process
• Maintain table setting by removing courses as completed; replenishing utensils; refilling water glasses; being alert to patron spills or other special needs
• Properly open and pour wine at the tableside
• Conclude dining experience by acknowledging choice of restaurant; inviting patrons to return
• Obtain revenues by totaling charges; issuing bill; accepting payment; delivering bill and payment to host; returning change or credit card and signature slip to patrons
• Contribute to team effort by accomplishing related results as needed
• Provide welcoming phone greeting and following Guest ordering procedures
• Convey menu information over the phone to Guests and give accurate estimate of delivery time
• Perform basic cleaning tasks as needed or directed by supervisor
• Fill in for absent staff as needed
• Assist with special events as needed
• Adhere to grooming and appearance standards consistently
• Promptly address customer service issues and refer customers to management when necessary

Qualifications:

• Previous serving experience required
• Excellent oral communication skills required
• Positive interpersonal skills required
• Must speak English fluently and be able to write in basic English
• Necessary Alcohol and/or Food Handlers Card Certification
• Good telephone speaking and listening ability

We're here to add something unique to the social landscape of New Orleans.

Our presentation may be casual, but our standards are HIGH–not only for what we serve, but also for our team. As a company, we strive to be the finest and most innovative in the hospitality industry.

How will we achieve this?

By hiring the right people for the right position and giving them the tools to succeed in the best city in America.

Brechtel Hospitality offers outstanding career opportunities for talented, highly motivated individuals with an eye for detail and an appreciation for the exceptional quality and level of service we deliver. Each of our concepts offer a fast paced and dynamic environment for individuals to shine.

More than just an equal opportunity employer, Brechtel Hospitality enthusiastically celebrates the powerful and profound diversity of our team. We believe that talent, drive and experience are the only relevant criterion for considering new team members.

At Copper Vine, we are always looking to meet innovative and hospitality minded people to join our team.

If you're a wine enthusiast that appreciates the fast pace of downtown and a desire for cultivating relationships, we want to hear from you

INDFOH