Payroll Customer Support

4 days ago


New York, New York, United States Capleoglobal Inc Full time $68,000 - $176,000 per year

Title: Call Center Representative

Location: New York, NY 10004

Duration: 13 Weeks

Shift: Days

Timing: 8am - 4pm

Pay Rate: $32 - $43/hr onw2

Required:

"1 yr of Call Center AND PAYROLL Timekeeping experience in call center environment required Experience in a Hospital setting. Onsite Jacobi. Intermediate to advance skills in Microsoft Office applications including Word, Excel and Outlook"

Required Skills & Experience:

-Two (2) years of experience and Bilingual (facility specific).

-Strong verbal and written communication skills are crucial for interacting clearly and professionally with customers.

-Active listening providing full attention to callers to understand their concerns and needs.

-Effective problem-solving to analyze a situation, identify core issue and find effective solution.

Job Summary:

Customer Service Professional who handles incoming and/or outgoing calls.

Job Responsibilities:

-Primary duties include answering questions, resolving complaints, and providing technical support to ensure customer satisfaction.

-Other assignment as necessary.

-Extensive phone experience and computer literate.

Job Types: Full-time, Contract

Pay: $ $34.00 per hour

Expected hours: 40 per week

Benefits:

  • Health insurance
  • Life insurance
  • Paid time off
  • Parental leave
  • Referral program

Work Location: On the road


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