Payroll Customer Support
4 days ago
Title: Call Center Representative
Location: New York, NY 10004
Duration: 13 Weeks
Shift: Days
Timing: 8am - 4pm
Pay Rate: $32 - $43/hr onw2
Required:
"1 yr of Call Center AND PAYROLL Timekeeping experience in call center environment required Experience in a Hospital setting. Onsite Jacobi. Intermediate to advance skills in Microsoft Office applications including Word, Excel and Outlook"
Required Skills & Experience:
-Two (2) years of experience and Bilingual (facility specific).
-Strong verbal and written communication skills are crucial for interacting clearly and professionally with customers.
-Active listening providing full attention to callers to understand their concerns and needs.
-Effective problem-solving to analyze a situation, identify core issue and find effective solution.
Job Summary:
Customer Service Professional who handles incoming and/or outgoing calls.
Job Responsibilities:
-Primary duties include answering questions, resolving complaints, and providing technical support to ensure customer satisfaction.
-Other assignment as necessary.
-Extensive phone experience and computer literate.
Job Types: Full-time, Contract
Pay: $ $34.00 per hour
Expected hours: 40 per week
Benefits:
- Health insurance
- Life insurance
- Paid time off
- Parental leave
- Referral program
Work Location: On the road
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