Temporary HR Benefits and Operations Specialist

Elevate Patient Financial Solutions has an exciting career opportunity available as a Temporary HR Benefits and Operations Specialist. This is a temporary assignment lasting up to 6 months, with a potential to become permanent.

Job Summary

The HR Benefits & Operations Specialist is responsible for administering employee benefits programs, managing leaves of absence, and ensuring compliance with federal and state regulations while supporting daily HR operations. This role serves as a key resource for HR-related transactions, data integrity, process improvements, and cross-functional collaboration to maintain accurate employee records, resolve inquiries, and enhance operational efficiency across the HR department.

Essential Duties and Responsibilities

• Advise employees on benefit eligibility, provisions, and related matters; support Third Party Administrators in claim resolution.
• Administer leave of absence programs (FMLA, non-FMLA, USERRA, personal leaves, short-term and long-term disability, bereavement) and the ADA accommodation process in accordance with company policies and applicable laws.
• Assist in maintaining statistical data on premiums, claims, and costs.
• Assist with open enrollment, year-end processing of health and welfare benefits, and resolution of benefits issues/requests.
• Process HR transactions in the HRIS (including rehires, terminations, and employee life cycle changes) based on research, personnel data, and business rules.
• Serve as Subject Matter Expert for HR Operations policies, federal guidelines, and core processes; maintain knowledge of trends and regulatory changes.
• Establish and document process/procedure improvements
• Complete and maintain I-9 documentation, e-verification, and reverification; administer workers' compensation programs in partnership with HR Managers.
• Prepare and maintain employment files in compliance with company and federal policies; ensure compliance with regulations including ADA, EEO, COBRA, HIPAA, EEO-1 reporting, and temporary employment tracking.
• Generate reports, audit data for accuracy and integrity, and assist with HR-related policy review, interpretation, and guidance.
• Oversee Benefits and HR Operations inboxes; respond to employee inquiries, verification of employment requests, and basic administrative tasks (filing, etc.).
• Partner with internal HR teams (Recruiting, Benefits, HR Directors), Payroll, IT, Legal, and Compliance; support cross-departmental projects and ad hoc requests.
• Take on special projects to support the broader HR team.
• Other duties as assigned.

Qualifications and Requirements

• Bachelor's degree in Human Resources or related field preferred.
• 2–4 years in benefits administration preferred.
• Minimum 1 year supporting HR-related functions required.
• Minimum 1 year experience with HRIS systems (Paychex preferred) required.
• State and federal employment laws and regulations, including ADA, EEO, COBRA, HIPAA, FMLA, USERRA, and EEO-1 reporting; California laws a plus.
• HR Operations processes, data integrity, and compliance best practices.
• Intermediate proficiency in Microsoft Office Suite (Excel, Word, Outlook).
• Intermediate knowledge of Paychex HRIS and PlanSource database preferred.
• Excellent verbal and written communication, interpersonal, negotiation, and conflict resolution skills.
• Strong analytical, problem-solving, organizational, and time management abilities with proven capacity to prioritize tasks and meet deadlines.
• High commitment to customer service, integrity, professionalism, and confidentiality.
• Ability to think independently and act proactively.

The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.

The job description does not constitute an employment agreement between the employer and Employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

ElevatePFS is an Equal Opportunity Employer