Banquet Server

Join our Team as the Beacon Grand reclaims its legendary status and becomes a hub for The City's history makers once more. The Beacon Grand is quintessential San Francisco, symbolizing progressive thinking while also celebrating its storied heritage. Launched during the Prohibition Era as the Sir Francis Drake, the fully-renovated hotel offers today's travelers a new way to visit San Francisco. Its 418 rooms and thoughtful shared spaces bring modern design to life with restored architectural details. Guests are looked after by the hotel's novel Social Hosts, who create a warm, convivial atmosphere as they facilitate stays that are personally-tailored, unique, and full of discovery. Inside, visitors and locals mix and mingle in communal living room and lively gathering spot, The Post Room and the iconic Starlite Room atop (coming February). With everything from walkable shops and restaurants to cable cars outside the front door, the central and connected Union Square location is the perfect home base for exploring San Francisco. Recognized on Travel + Leisure's 2023 It List as one of "The 100 Best New Hotels in the World

We are actively searching for Banquet Servers

Job Responsibilities:

Job Duties and Responsibilities

• Provide polished, anticipatory service during banquets, conferences, weddings, and VIP events, ensuring a refined guest experience aligned with five‑star standards.
• Execute event setup and breakdown: arrange tables, linens, place settings, buffet and bar stations; maintain pristine presentation throughout service.
• Deliver coursed meals and beverages with precision timing; follow detailed banquet event orders (BEOs), dietary requirements, and service sequences.
• Engage guests with discreet, professional hospitality: greet, seat, serve, and respond to requests; handle special occasions and VIP protocols.
• Coordinate closely with culinary, banquet captains, bartenders, and AV teams to ensure seamless event flow and rapid problem resolution.
• Uphold luxury brand standards: polished appearance, product knowledge (menus, wine, allergens), and mastery of fine-dining etiquette.
• Maintain safety and compliance: responsible alcohol service, sanitation, and handling of equipment; adhere to health and hotel policies.
• Manage side work, monitor inventory at stations, and accurately record charges or adjustments as directed.
• Support post-event duties: clear and reset rooms, conduct linen and equipment counts, report damages or losses.
• Contribute to service excellence through punctuality, teamwork, and continuous improvement; assist with training new team members when needed.

Required Qualifications

• Two to three years experience in fine dining food service establishment.
• Must be at least 21 years of age, or of age specified by State Alcohol Control Laws.
• Ability to comprehend and follow instructions, to make decisions without supervision and to prioritize tasks in order to meet appropriate deadlines.
• Ability to work under pressure and complete assignments on time when confronted with frequent stressful, emergency, critical or unusual situations.
• Ability to converse calmly with irate guests, co-workers, and superiors in sometimes intense emotional situations.
• Standing and walking occurs 90-95% of the time. Walking occurs continuously in and between kitchen and banquet or meeting room areas.
• Many work tasks require the ability to lift and carry at most 40 pounds 100% of the time.

Company Benefits:

• Generous Paid Time Off plan, up to Five Weeks per Year
• Part-time Employees are also eligible for PTO
• Medical / Dental / Vision Insurance after 30 days of Service
• 401(k) Retirement Plan with Company Match
• Hotel Travel Programs
• Local Retailers Discount
• Pre-Tax Commuter Benefit
• Company Paid Basic Life Insurance and Accidental Death & Dismemberment
• Voluntary Short-Term Disability (STD) and Long-Term Disability (LTD)
• Voluntary Supplemental Life Insurance and Accidental Death & Dismemberment
• Voluntary Critical Illness, Accident Insurance and Hospital Indemnity

EOE: Northview Hotel Group is an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on any characteristic as outlined by federal, state, or local laws

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.