Business Systems Analyst

Incedo is a US-based consulting, data science and technology services firm with over 3000 people helping clients

from our six offices across US, Mexico and India. We help our clients achieve competitive advantage through

end-to-end digital transformation. Our uniqueness lies in bringing together strong engineering, data science, and

design capabilities coupled with deep domain understanding. We combine services and products to maximize

business impact for our clients in telecom, Banking, Wealth Management, product engineering and life science

& healthcare industries. 

Working at Incedo will provide you an opportunity to work with industry leading client organizations, deep

technology and domain experts, and global teams. Incedo University, our learning platform, provides ample

learning opportunities starting with a structured onboarding program and carrying throughout various stages of

your career. A variety of fun activities is also an integral part of our friendly work environment. Our flexible

career paths allow you to grow into a program manager, a technical architect or a domain expert based on your

skills and interests. 

Our Mission is to enable our clients to maximize business impact from technology by

• Harnessing the transformational impact of emerging technologies
• Bridging the gap between business and technology

In this role, you'll contribute to the full project lifecycle, from conception to post-deployment, by defining business and functional requirements, tracking project progress, and assessing the effectiveness of deployed initiatives.
Your expertise in process mapping, engineering, and modeling, combined with exceptional organizational and analytical abilities, will be critical to your success. The ideal candidate will have demonstrated success in eliciting business requirements through interviews, document analysis, use cases, scenarios, and process analysis. Strong skills in writing business and functional requirement documents are a must.
You will play a key role in ensuring alignment between business needs and technology solutions. You will define product vision, prioritize features, and collaborate closely with stakeholders and development teams to drive successful product outcomes.

    Serve as the liaison between IT and business stakeholders, facilitating analysis, requirements definition, and design activities for new solutions or integration projects.

•    Collaborate with business stakeholders to document business requirements, use cases, and functional specifications, while providing strategic advice on business processes and solutions.

•    Develop a holistic understanding of a broad range of business processes and related systems.

•    Work closely with technical partners to develop and evaluate solution alternatives.

•    Communicate effectively with management, team members, and business partners, both orally and in writing.

•    Analyze and resolve complex business problems, determining suitable IT solutions.

•    Create use cases and participate in user acceptance testing (UAT).

•    Communicate complex concepts clearly to diverse audiences.

•    Own and drive the product vision, strategy, and roadmap in alignment with business objectives.

•    Gather and prioritize product requirements based on business needs, customer feedback, and market trends.

•    Define and track key performance indicators (KPIs) to measure product success and adoption.

•    Work closely with engineering, design, and other teams to ensure timely and high-quality product delivery.

10+ years of experience as a Business Systems Analyst on small to medium-sized projects.

•    3+ years of experience in product management, driving product development from concept to launch.

•    Proven ability to create business and functional requirement documents and other relevant BSA artifacts.

•    Strong written and verbal communication skills, with exceptional interpersonal abilities.

•    Bachelor's degree in computer science, Information Technology, or a related field.

•    Demonstrated experience in analyzing large datasets, with strong analytical and problem-solving skills.

•    Highly detail-oriented, meticulous, and self-directed.

•    Proficiency in Microsoft Office Suite (Word, Excel, Visio, PowerPoint, and Outlook).

•    Experience using Jira and Confluence for project management and documentation.

•    Basic knowledge of SQL is required.

•    Experience working in an Agile environment and familiarity with Scrum methodologies.

•    Understanding of market research, competitive analysis, and customer insights to inform product decisions.

•    Experience in the Life Sciences or Pharmaceutical industry is a must.

We value diversity at Incedo. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.