Account Coordinator

2 hours ago

Kansas City, Missouri, United States Daviselen Advertising Full time

Account Coordinator supports the account management team in ensuring smooth operations for our clients. This role assists in the day-to-day management of the clients local marketing and advertising business activity for the local Business Unit.

Key Responsibilities:

  • Coordinate and organize client meetings from venue coordination, meeting communication protocols, preparing meeting materials, day-of-meeting execution and other meeting preparation as directed from the Manager.
  • Manage formal email for scheduled client communications, tracking all communication needed to be sent from client communication email, drafting messages as needed, coordinating with all departments.
  • Ownership and coordination of internal and client status meeting invitations, documents, and communication.
  • Responsible for writing client conference reports as well as client meeting minutes from official client meetings, following protocols to communicate and approve minutes per client by laws.
  • Support the Media, Partnership, Brand Communication & Events teams of in-market event activations as needed.
  • Submits client surveys, forms, etc. as needed per client guidelines under review from Manager.
  • Support Merchandising team in developing restaurant merchandising guides and schematics, as well as uploading surveys and files per client guidelines.
  • Develop and distribute quarterly recap emails to client show casing the recent work provided by the Agency.
  • Research and format client-friendly competitive reviews for quarterly distribution, research competitive deals, news, pricing as needed for internal purposes as needed.
  • Local, in-market travel to in-person client meetings, event activations ,etc.
  • Assist with day-to-day operations of the department as directed by the Manager.

Qualifications:

  • Bachelor's degree in marketing, Advertising, or related field from a four-year college or university. Internship or prior experience a plus.
  • Strong organizational and time management skills:
  • Ability to manage multiple tasks and prioritize effectively.
  • Attention to detail and client quality control.
  • Commitment to meeting deadlines, skilled in planning and scheduling tasks to ensure deadlines are met.
  • Ability to manage owned projects from initiation to completion.
  • Resourceful and proactive:
  • Take initiative on designated projects and in instances where appropriate, think creatively, ability to problem-solve independently.
  • Showcase forward-thinking and thoughtful solutions to management team.
  • Strong communication and interpersonal skills, effectively communicate with clients, vendors, internal departments, and teams.
  • Adaptability
  • Demonstrate ability to adapt quickly and effectively in a fast-paced setting where the workload may fluctuate.
  • Prioritize tasks, set realistic deadlines, and proactively communicate progress or concerns.
  • Teamwork
  • Work collaboratively with cross-functional teams and execute tasks as accurately and on time on all projects.
  • Follow internal agency processes to ensure efficiency, effectiveness, and consistency.
  • Over time, work with increasingly less direct supervision

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