Customer Service Representative

6 days ago


Cleveland, Ohio, United States EMMG Full time $52,500 per year

Overview

We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. This role is essential in providing exceptional support to our clients and ensuring their needs are met with professionalism and efficiency. The ideal candidate will possess strong communication skills, a customer-centric attitude, and the ability to handle various tasks in a fast-paced environment. Multilingual candidates are highly encouraged to apply as we serve a diverse clientele.

Duties

  • Provide information about the products and services
  • Handle customer inquiries and complaints
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

Experience

  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor

Job Types: Full-time, Contract

Pay: $ $1,011.12 per week

Work Location: In person



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