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Front Desk Pawsitivity Coordinator

6 hours ago

New York, New York, United States Harlem Doggie Day Spa Full time

Join Our Pack as a Front Desk Pawsitivity Coordinator

Are you passionate about pets and people? Harlem Doggie Day Spa, located in the heart of New York, NY, is seeking a friendly and organized individual to join our team as our Front Desk Pawsitivity Coordinator. If you thrive in a fast-paced environment and love creating positive experiences for both furry friends and their humans, this could be the perfect role for you

About Us

At Harlem Doggie Day Spa, we're more than just a doggie daycare—we're a community of pet lovers dedicated to providing exceptional care for our four-legged clients. From playful pups to pampered pooches, we're committed to making every visit a tail-wagging experience. Join our team and help us spread pawsitivity

What You'll Do

As the Front Desk Pawsitivity Coordinator, you'll be the first point of contact for our clients and their pets, ensuring smooth operations and a welcoming environment. Your key responsibilities will include:

  • Greet clients and their pets with a warm and friendly demeanor.
  • Managing check-ins, check-outs, and appointment scheduling with efficiency and accuracy.
  • Answering phone calls and responding to inquiries about our services.
  • Maintaining a clean and organized front desk area.
  • Assisting with administrative tasks such as record-keeping and client communications.
  • Collaborating with the team to ensure every pet has a safe and enjoyable experience.
What We're Looking For

We're seeking a candidate with a combination of customer service skills and a love for animals. To be successful in this role, you'll need:

  • Friendly, dependable, and detail-oriented
  • Comfortable in a busy environment with lots of dogs around
  • Strong communicator with solid computer skills
  • 2–4 years of customer service or front desk experience required
  • Experience with phone/POS systems
  • Familiarity with dog breeds and the services they may need (grooming, daycare, boarding)
  • Previous grooming salon or dog daycare experience is a plus
  • Must love dogs and be comfortable with light handling tasks

Requirements

  • Must be 18+
  • Valid driver's license aplus
  • Must be able to lift 40 lbs
  • Positive attitude and willingness to learn
Why Join Harlem Doggie Day Spa?

While we don't offer additional benefits, we do provide a welcoming and supportive work environment where a team of dedicated pet lovers will surround you. This is your chance to be a part of a growing business that values community, care, and connection.

How to Apply

Ready to bring your skills and passion to Harlem Doggie Day Spa? We'd love to hear from you Submit your application today and take the first step toward becoming our Front Desk Pawsitivity Coordinator.

Let's make tails wag together

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