Senior Manager, Human Resources

Role Overview

Sodexo is seeking a Senior Manager, Human Resources to support Sodexo's HR team at University Hospitals located in Cleveland, OH. This position will provide support for the HR Business partner segment, working to drive, design, implement and manage HR programs/ensure compliance with all HR policies and procedures.

The ideal candidate will be a team player with a high attention to detail, a proactive mindset, and has the ability to support multiple HR projects. The role requires critical thinking, presentation skills, ability to pivot, effective communication and organization/project management skills, and collaboration across functions. 

Under the general direction of a Human Resources Director (HRD) or senior operations position, manages Human Resources (HR) issues for a specific segment of the business. In a Division, this may be a geographic territory, often aligned with a Vice President, Operations. Coaches and counsels management in all areas of HR. Contributes to the design, implementation and management of HR programs. Works to ensure compliance with all HR policies and procedures and local, state, and federal requirements. Participates in the management of various aspects of HR administration including payroll, benefits, records retention, EEO/AA compliance, compensation, and employee relations.

Are You the One?

If you are a Human Resources professional with the ability to develop innovative technical solutions while successfully managing key performance indicators to drive strong business results, this may be the opportunity for you

Incentives

Full Relocation Package is Included & Annual Incentive Plan

What You'll Do

• Partner with all levels of the organization—from frontline employees to senior leadership—to support HR initiatives and business goals
• Analyze HR data to identify trends in hiring, turnover, promotions, compensation, and diversity, and provide actionable insights to leadership
• Lead talent development efforts including succession planning, talent reviews, and action plans
• Support employee relations through conflict resolution, disciplinary guidance, and performance improvement strategies
• Collaborate with management on planning, development, implementation, and evaluation of HR programs
• Translate employee feedback into strategies that align employee needs with organizational policies
• Evaluate HR program effectiveness and recommend improvements for efficiency and cost-effectiveness
• Design and deliver training programs on performance management, diversity, and hiring practices
• Develop and execute change management strategies to drive adoption and ensure successful implementation of organizational changes
• Embed change management practices into daily operations and support leaders with tools and communication plans
• Influence project success by driving end-user adoption through stakeholder engagement, training, and sustainability planning

What We Offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

What You Bring

• Minimum of 5 years of HR management or generalist experience
• Bachelor's degree or equivalent professional experience
• HR certification preferred
• Proven ability to influence and build relationships across all levels of the organization
• Strong attention to detail and analytical mindset
• Proficiency in Microsoft Office Suite and HR technologies

Who We Are

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

Qualifications & Requirements

Minimum Education Requirement - Bachelor's Degree or equivalent experience

Minimum Management Experience - 5 years   

Minimum Functional Experience - 3 years of HR experience

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