Front Office Manager

1 day ago


Columbia, South Carolina, United States Hampton Inn Columbia Northeast Fort Jackson Area Full time

Front Office Manager

Hampton Inn Columbia Northeast Fort Jackson Area.

Job Description:

  • Manage front desk duties including answering phones, greeting clients, checking in/out of clients and guests, taking payments and reservations.
  • Manage front desk staff including scheduling, training and coaching.
  • Manage scheduling of staff on busy days (when there are many guests and clients)
  • Work with management on new business opportunities and growth opportunities
  • Work with management on client relations and customer service issues
  • Work with management on new client sales and marketing efforts
  • Other duties as assigned.

Requirements:

  • Minimum of 2 years' experience in customer service or hospitality industry (boarding or dog daycare/pet therapy experience is preferred).
  • Ability to multitask in a fast-paced environment.
  • Ability to work independently with little oversight.
  • Must be able to work evenings/weekends/holidays as needed.

Benefits: Medical/Dental/Vision insurance; Paid holidays; Paid time off; Employee discounts; Growth opportunities; Flexible working hours; Great pet care

Job Type: Full-time

Pay: From $17.00 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Life insurance
  • Paid time off
  • Referral program
  • Vision insurance

Experience:

  • Hotel experience: 1 year (Preferred)

Work Location: In person


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