ServiceNow Sr. Technical Consultant
6 days ago
Role:
Sr. TC - ITOM
Start Date:
ASAP
End Date:
1/3/26
Location:
Minneapolis, MN or Chandler, AZ - On-site - 3 days per week
Scope:
This is for the SVE/CMDB workstream.
Minimum Required Qualifications:
- 3+ years of general working knowledge of ServiceNow (update sets, data knowledge, table constructs, scripting/script includes, ACLs, app scopes concepts)
- Basic relational database concepts; Data Import / Export Sets, REST/Table API
- Strong grasp of CSDM and CMDB structure/relationships; can translate service models into reliable analytics.
- Agile/Scrum practitioner with experience in ATF, versioning, and release pipelines.
- Excellent stakeholder communication; ability to translate business KPIs into technical solutions.
Preferred/Desired Qualifications:
- Need experience in Metric Definitions, Metric Instance, Script Includes, Scheduled Scripts
- UI Builder, Platform Analytics
- Solid SQL and data modeling skills, Data models, Cubes
- Snowflake (or equivalent cloud data warehouse)
- Familiarity with Predictive Intelligence (classification, similarity, clustering) and model lifecycle.
- ServiceNow CSA, CAD; plus, CIS (e.g., ITSM, Discovery, CMDB), Performance Analytics & Reporting Micro Cert, Predictive Intelligence Micro Cert. [Must get CSA prior to fully onboarding]
- Power BI & SQL Server Management experience
- Data governance background (glossary, lineage, stewardship) and PII/security controls.
- Experience with Data Archiving: archive table design, off platform storage patterns.
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