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We have a passion for helping our customers, taking care of our employees, building relationships, and delivering extraordinary customer service. Using the latest banking solutions combined with cutting-edge banking technology you'll be front and center representing our brand and problem solving to offer our customers the best solutions for their financial needs. You are passionate about people, helping to improve the lives of our customers through financial solutions, education, and advice.
As a Regional Support Lead in J.P. Morgan Wealth Management, you will report to the Regional Director – Wealth and serve as a liaison to the Market Directors - Wealth. You will drive the execution of key strategies and tactics that focus on growth and a world class client experience. You will collaborate with key partners across the Wealth Management business and One Chase partnerships.
Job responsibilities
- Provide day-to-day support to Regional Director and track regional focus on investment growth plans across markets
- Partner with Market Directors of Wealth to support Advisor performance and development through onboarding and training, and periodic in field workshops to improve Advisor effectiveness and expertise
- Identify opportunities to develop and deliver action plans, best practices and people objectives across the region and within markets
- Partner with Divisional support team to assist in the coordination, implementation and messaging of key business initiatives
- Strengthen relationships with internal business partners at the region level to enhance and influence a culture of One Chase (i.e. Consumer, Home Lending, Business Banking, Card)
- Partner with the Business Manager to drive scorecard results and meet staffing targets
- Focus on the Employee Experience; coordinate with Culture Council to understand and implement opportunities and recommendations to drive engagement
Required qualifications, capabilities, and skills
- 5 years of proven experience leading projects in a wealth or investment-focused environment
- Ability to drive engagement with peers and partners
- Ability to create a collaborative environment that empowers others by inviting input from each person and sharing ownership and visibility
- Ability to collaborate across Wealth Management and with One Chase partners (i.e. Consumer, Home Lending and Business Banking)
- Strong communication skills, attention to detail and excellent follow-through
- Bachelor's Degree or equivalent related experience required
- Ability to travel 50% of the time
