Security Coordinator/Special Events

Position Overview

Code 4 Private Security is seeking a highly professional and detail-oriented Security Coordinator – Special Events (Unarmed) to oversee and manage security operations for special events throughout the San Jose and Bay Area.

The Security Coordinator – Special Events (Unarmed) is responsible for staffing, coordinating, and managing unarmed security operations for special events, including real-time event execution. This role is the operational point of contact between Code 4 Private Security, assigned security staff, and high-end clients.

This position requires a professional presence, leadership under pressure, and strong communication. The coordinator ensures events are staffed correctly, posts are executed properly, and client expectations are met.

Pay

$30.00 per hour Part-Time to Full-Time (As Needed, Based on Event Volume)

Location

San Jose, CA (and surrounding Bay Area locations as required)

Key Responsibilities

Event Operations & Coordination

• Coordinate unarmed security coverage for special events from start to finish
• Serve as the on-site or on-call operational lead during assigned events
• Ensure post assignments, access control, and client instructions are followed
• Manage real-time changes (guest flow, venue requests, staffing gaps, emergencies)
• Maintain calm control and handle issues before they escalate

Staffing & Scheduling

• Recruit, schedule, confirm, and deploy qualified security personnel
• Build and maintain a dependable roster of event-ready guards
• Confirm attendance, manage call-outs, and arrange replacements as needed
• Ensure staff receive post orders, uniform requirements, and reporting instructions
• Coordinate staffing levels based on event scope, client expectations, and risk level

Client Service & Professional Representation

• Maintain a polished, professional presence with high-end clients and venues
• Communicate clearly with clients before and during events
• Resolve client concerns quickly and appropriately
• Uphold Code 4's service standards and protect the company's reputation

Staff Leadership & Accountability

• Conduct pre-shift briefings and enforce post orders
• Maintain professionalism, customer service, and compliance from all staff
• Correct performance issues on-site and document incidents as needed
• Report staffing, conduct, and operational issues to management promptly

Reporting & Documentation

• Complete incident reports, shift summaries, and post-event notes as required
• Track staffing performance and client feedback for continuous improvement

Required Qualifications

• Minimum 2 years security experience (event, hospitality, or client-facing security preferred)
• Strong scheduling, coordination, and leadership skills
• Excellent communication and customer service under pressure
• Must be reliable, punctual, and able to handle last-minute changes
• Must have reliable transportation and ability to travel to event sites
• Flexible availability (nights, weekends, holidays)
• Ability to stand/walk for extended periods and remain alert and professional

Preferred Qualifications

• Law enforcement experience (current or former) a plus
• Military/veteran experience a plus
• Bilingual (Spanish/English preferred; other languages a plus)
• Prior experience supervising or coordinating event security teams
• Experience with crowd management, access control, VIP events, or corporate venue

Licensing & Requirements

• Valid California Guard Card (Unarmed)
• CPR/First Aid certification (preferred; or willingness to obtain)
• Must pass background screening and meet client site requirements

Appearance & Uniform Standards

• Must be able to wear a standard security uniform as required
• Must also be able to wear a professional suit for higher-end assignments when required
• Professional grooming and appearance are mandatory for client-facing events

Work Schedule

• Part-time initially with potential to move into full-time based on event demand and performance
• Schedule varies weekly depending on event bookings
• Must be able to manage events as they occur, including occasional short-notice needs