Residential Installation Technician

1 week ago

Raleigh, North Carolina, United States CPI Security Full time

CPI Security is looking for a Residential Installation Technician based in Raleigh, NC who will install our state-of-the-art home security solutions to residential and commercial customers. This individual will assess the customer's need and sell additional products and services. This is a fantastic opportunity to earn a great performance-based income, while providing a valuable service to our customers.

What You'll Do:
  • Servicing residential security systems accurately and efficiently
  • Meeting or exceeding performance goals on a consistent basis
  • Performing walkthrough of home to determine the optimal system configuration, and to identify up-selling opportunities
  • Keeping the customer informed at all times of what the service process will entail, whether walls will need to be drilled in order to run wiring, etc.
  • Connecting in-home system up to our central monitoring system, activating system and performing customer demonstration
  • Maintaining good administrative responsibility by submitting billing and payroll paperwork in a timely and accurate manner
  • Ensuring the highest level of safety and responsibility in order to avoid injury, property damage or loss of unused materials
  • Providing exceptional customer service at all times
  • Consulting with management on any issues or concerns
  • Cleaning up work area thoroughly
  • Maintaining all company equipment, including truck, tools, inventory, etc.
  • Maintaining a professional appearance and demeanor at all times
What We're Looking For:
  • High School diploma or equivalent; electronics/electrical/HVAC/technical training at trade school or community college, a plus
  • Good sales skills, particularly with strong up-selling and closing abilities
  • Mechanical aptitude
  • Strong customer service skills
  • Commitment to safety
  • Ability to work effectively both on an individual basis and as part of a team
  • Professional appearance and demeanor
  • High energy, fun and positive attitude
  • Schedule flexibility and the ability to work weekends
  • Thorough understanding of alarm systems (user interaction, troubleshooting, etc.) a plus
  • Alarm, cable installation, or telecom experience, a plus

What's In It For You

  • $45,000 to $60,000 annual average earnings (hourly paid training and 100% uncapped commission)
  • PLUS career mobility. This is more than a job
  • Off every other weekend
  • Company fuel card, company equipment provided (i.e. iphone, ipad)…BE IN CONTROL OF YOUR INCOME
  • Comprehensive and on-going paid training when you start. WE INVEST IN YOU
  • Engaging and fun company culture that's made up of diverse people.
  • Volunteer and community engagement opportunities. CPI partners with organizations that share our mission to save and improve lives, particularly focusing on underserved communities.
  • Great medical, dental, vision, short- & long-term disability and life insurance options.
  • Company paid holidays, floating holiday and paid time off (PTO).
  • 401(k) plan with competitive company match.
  • Eligible for free monitored security system after 90 days
  • Education assistance – we encourage & support our employees who want to improve their skills and further their education for advancement.

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