Residential Program Manager

2 weeks ago

Northbrook, Illinois, United States Glenkirk Full time

Job Overview:

As a Residential Program Manager at Glenkirk, you will take a leadership role in overseeing the operations and management of our residential programs. Your responsibilities will include program development, staff supervision, and ensuring the delivery of high-quality services to individuals in our care. This position requires a strong combination of organizational, managerial, and interpersonal skills.

Key Responsibilities:

  • Program Development and Implementation:
  • Develop and implement residential programs that align with the organization's mission and goals.

  • Ensure programs meet regulatory requirements and industry standards.

  • Staff Supervision and Development:

  • Supervise, train, and mentor residential staff, providing guidance and support.

  • Conduct regular performance evaluations and facilitate professional development opportunities.

  • Client Support and Advocacy:

  • Collaborate with case managers, healthcare professionals, and other stakeholders to ensure comprehensive support for residents.

  • Advocate for the needs and rights of residents, promoting a person-centered approach.

  • Budget Management:

  • Oversee budgetary aspects of residential programs, including expenses, resource allocation, and financial reporting.

  • Identify cost-saving measures without compromising the quality of services.

  • Quality Assurance:

  • Monitor and evaluate program outcomes, identifying areas for improvement and implementing corrective actions.

  • Conduct regular audits to ensure compliance with internal policies and external regulations.

  • Crisis Management:

  • Develop and implement crisis intervention and response protocols.

  • Provide guidance to staff in managing challenging situations and emergencies.

  • Community Engagement:

  • Establish and maintain positive relationships with the local community, service providers, and relevant agencies.
  • Promote community integration initiatives for program participants.

Qualifications:

  • Bachelor's degree in a related field (Social Work, Psychology, Human Services, etc.) required.
  • Certification as a QIDP or eligibility for QIDP certification.
  • Previous experience in program management, preferably in a residential or similar setting.
  • Knowledge of applicable regulations and standards for residential programs.
  • Strong leadership and team-building skills.
  • Excellent communication and problem-solving abilities.

Benefits:

  • Annual salary range of $65,000 to $70,000.
  • Health, dental, and vision insurance options.
  • Retirement savings plan.
  • Professional development and training opportunities.
  • A dynamic and inclusive work environment committed to making a positive impact on the lives of individuals in our care.

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