Research IT Applications

2 hours ago

Wilmington, Delaware, United States RCH Solutions Full time

Core Values
At RCH, our Core Values are more than just words—they represent the threads that weave together the fabric of our culture. Used as a guide when interviewing new team members; as a barometer when evaluating our performance as individuals and teams, and even when deciding which customers to work with, RCH's Values embody the behaviors upon which we measure our success and create a framework for our growth as people and professionals.
Our Core Values:
  • Embrace Excellence: We strive for best-in-class delivery of innovation and service.
  • Be Accountable: Integrity, ownership and accountability are non-negotiables.
  • Adventure Together: We are committed to fostering a culture that embraces continuous improvement.
  • Succeed as a Team: We believe harnessing the power of a team drives outcomes not achievable by individuals.
  • Boundaries and Balance: Work-life balance is a core facet of our culture.
If you share in our core values, then we encourage you to continue reading this posting as you may have found a great home for your career.

Job Description:
The IT business partner team supporting our Research business unit is seeking an experienced Applications & Workflow Specialist to support our research organization. This role bridges the gap between science and technology, with a strong focus on ensuring laboratory and office application environments are functional, well-supported, and continuously improved. The role partners closely with scientists to enable research through reliable technology and effective workflow support.

The ideal candidate takes ownership of assigned applications and workflows, driving work forward independently and coordinating with others as needed to deliver reliable results.

Key Responsibilities
This role carries functional responsibility for scientific applications and workflows, with the level of ownership varying by system and business need.
  • Ensure assigned laboratory and office applications remain functional, and supported, including defining and facilitating installation and configuration, generating documentation, coordinating with vendors, and managing lifecycle support. Validation may be required for GxP-relevant systems.
  • Act as a primary IT point of contact for a defined set of research applications, providing day-to-day operational oversight and coordinating fixes, enhancements, upgrades, and releases with vendors and internal teams.
  • Drive resolution of application issues and escalations, partnering with scientists, vendors, and IT teams to restore functionality, address root causes, and prevent recurrence.
  • Shape and prioritize application/workflow enhancements by translating scientific and operational needs into clear, actionable technical requirements and recommendations.
  • Support and oversee workflows spanning laboratory instrumentation and downstream analysis/reporting tools, collaborating with system owners, business stakeholders, and specialized IT teams as appropriate.
  • Provide advanced functional support for scientific software (e.g., Nextflow, Posit Workbench, CryoSPARC, Ascentos, SciexOS, Visopharm, Prism), including ownership of complex issues, escalations, and workflow-level troubleshooting.
  • Lead automation and digital lab initiatives by ensuring applications and workflows are operationally ready, well-documented, and supported through change.
  • Own/Generate and maintain system documentation, configurations, and standard operating procedures (SOPs), and actively transition low-value, repetitive activities to helpdesk or other support teams where appropriate.
  • Participate in cross-functional initiatives to improve application reliability, usability, and overall user experience across the Research environment.
Qualifications & Experience
  • Bachelor's degree in Information Technology, Computer Science, or a scientific discipline; advanced degree preferred.
  • Minimum 8 years of experience supporting IT systems within pharmaceutical or biotechnology research environments, including laboratory and office applications.
  • Proven experience supporting scientific applications and research workflows in discovery, research, or preclinical settings.
  • Working knowledge of Windows, Mac, and Linux environments, as well as AWS Cloud services (e.g., S3, EC2, IAM, Lambda).
  • Experience with IT ticketing systems (ServiceNow preferred).
  • Familiarity with cybersecurity, intellectual property protection, compliance standards, and lab network segmentation in research environments.
  • Strong written and verbal communication skills, with a demonstrated ability to document clearly and follow issues through to resolution.
  • Experience coordinating with vendors and contributing to enhancement planning and prioritization.
  • Independent, proactive, and comfortable managing competing priorities in a dynamic, fast-paced research environment. Project management experience preferred.
  • Working familiarity with FAIR data principles and laboratory workflows preferred, with the ability to support systems operating within broader data pipelines.
Additional Information

Great talent should benefit from a great work environment. If you join our team, you'll have access to:
  • A competitive salary and bonus package based on experience
  • Comprehensive health and wellness benefits, including Medical, Dental, and Vision Insurance
  • Company-provided Life and Long-Term Disability Insurance
  • Company-sponsored 401(k) Plan
  • Company-provided continuing education benefit
  • Team-focused culture and unlimited opportunity for advancement
NOTE:
**This role requires the candidate to be onsite at least 3 days per week at our client facility in Wilmington, DE

**Candidates must not require sponsorship now or in the future.

  • Research IT Applications

    2 hours ago

    Wilmington, Delaware, United States RCH Solutions Full time

    Core ValuesAt RCH, our Core Values are more than just words—they represent the threads that weave together the fabric of our culture. Used as a guide when interviewing new team members; as a barometer when evaluating our performance as individuals and teams, and even when deciding which customers to work with, RCH's Values embody the behaviors upon which...

  • Senior Clinical Research Coordinator

    2 hours ago

    Wilmington, Delaware, United States INNOVO RESEARCH INC Full time

    Job Details Job Location: Wilmington Health - Wilmington, NC 28401 Position Type: Full Time Job Shift: DayJOB SUMMARYThe Senior CRC will work closely with Principal Investigators and clinical research teams to coordinate the daily operations of clinical research studies and oversee clinical research staff performing clinical functions at the designated...

  • Scientific Applications Analyst

    2 hours ago

    Wilmington, Delaware, United States RCH Solutions Full time

    Core ValuesAt RCH, our Core Values are more than just words—they represent the threads that weave together the fabric of our culture. Used as a guide when interviewing new team members; as a barometer when evaluating our performance as individuals and teams, and even when deciding which customers to work with, RCH's Values embody the behaviors upon which...

  • Research Program Manager

    13 minutes ago

    Wilmington, Delaware, United States The Nemours Foundation Full time

    Description Nemours is seeking a Research Program Manager. The Research Program manager will administratively oversee and work with the program leader(s) and research administration to help the research program achieve goals and organize activities within the Delaware Valley Department of Pediatrics (DOP) and with collaborators.   The Program Manager...

  • ux research

    2 hours ago

    Wilmington, Delaware, United States Cella Full time

    Location: Onsite 5 days a week in Wilmington, DEType: 3 month contract with potential for extensionCompensation Range: $ per hour Our financial client is seeking a UX Research and Service Designer to lead a critical workflow and process transformation initiative within their Corporate Responsibility division. This is not a traditional UI-focused design...

  • Clinical Research Coordinator

    3 hours ago

    Wilmington, Delaware, United States Nemours Children's Health Full time

    Job DescriptionNemours is seeking a Clinical Research Coordinator to join our Nemours Children's Health team in Wilmington, DE.The Clinical Research Coordinator coordinates, implements and completes clinical research studies and/or clinical trials in the Orthogenetics Department at Nemours Children's Hospital Delaware by assisting in regulatory document...

  • Scientific Director, Research

    2 hours ago

    Wilmington, Delaware, United States Nemours Children's Health Full time

    The Department of Biomedical Research at Nemours Children's Health-Delaware seeks a motivated scientist to fill the scientific director position and lead Gastroenterology (GI) Clinical/Research Lab, a part of the highly collaborative and growing Diagnostic Center at Nemours. The ideal candidate will be scientifically independent with 5 years of...

  • Experience Research Vice President

    4 hours ago

    Wilmington, Delaware, United States JPMorganChase Full time

    Job DescriptionJoin us to pioneer user experience insights, shaping products that resonate with customers and end users. Foster a culture of continuous learning as you mentor and coach junior researchers and designers and bring your thought leadership and expertise to the team.As an Experience Research Vice President in our Card portfolio focused on...

  • Research Technician

    35 minutes ago

    Wilmington, Delaware, United States Universal Display Corporation Full time

    Adesis Inc. is a subsidiary of Universal Display Corporation (Nasdaq: OLED), a global leader in organic light emitting diodes. Within our OLED Chemistry organization, we engage in research and development of new materials for use in the fabrication of OLED devices leading to the next generation of OLED displays.Our R&D footprint encompasses almost 100,000...

  • Biostatistician-Healthcare Research

    4 hours ago

    Wilmington, Delaware, United States Elevance Health Full time

    Locations:This role requires associates to be in-office1-2days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered...