Outreach Specialist

In alignment with the Detroit Resident Hiring Initiative, FAN will prioritize applications from residents within the City of Detroit to strengthen our investment in the community.

Standard day shift is 8:00 AM to 4:00 PM (weekdays and weekends), and standard afternoon shift is 3:00PM to 11:00PM (weekdays and weekends).

The Outreach Specialist will be a team member on the Detroit Quick Response Team.

The Detroit Quick Response Team (QRT) is responsible for responding to all non-fatal overdoses by providing immediate outreach at the doors of individuals who have recently experienced an overdose. In addition to direct outreach, the team also responds to hospital referrals and conducts proactive community outreach efforts.

Individuals applying for this role should be comfortable engaging with people and families impacted by substance use disorder. Outreach activities will include engagement with individuals experiencing homelessness and entering homes as needed to connect individuals to harm reduction, recovery, and support services. This role focuses on accessing recovery services, providing harm reduction services, education, and compassionate support to individuals with substance use disorders.

The Quick Response Team (QRT) model has proven effective in connecting individuals with substance use disorders to treatment and support services, ultimately reducing mortality. QRTs are typically made up of a small, multidisciplinary team (e.g., peer recovery coaches, harm reduction providers, social workers, nurses, behavioral health specialists, community health workers, EMTs/paramedics, and other clinical or non-clinical professionals).

Responsibilities:

• Conduct outreach and engagement with individuals experiencing substance use disorders.
• Provide education on harm reduction strategies, including safer use practices and overdose prevention.
• Distribute harm reduction supplies such as naloxone, drug testing strips, and hygiene items.
• Conduct basic health assessments and screenings as needed.
• Provide referrals to healthcare, recovery, and social services providers.
• Conduct follow-up visits to support ongoing connection to care.
• Work collaboratively as part of a multidisciplinary outreach team.
• Utilize trauma-informed care and person-centered engagement strategies.

Requirements:

• High school diploma or equivalent; additional training or certification in harm reduction or related fields preferred.
• Experience working in harm reduction, peer recovery, street outreach, or a related field.
• Must have a valid driver's license, be insurable under the organization's policy, and have access to reliable transportation. Use of a personal vehicle may be required at times as part of job responsibilities.
• Ability to pass a background check and drug screen.
• Knowledge of harm reduction strategies and local community resources.
• Strong communication, interpersonal, and engagement skills.
• Ability to work independently, manage time effectively, and contribute as part of a team.
• Physical ability to lift up to 25 lbs. and perform activities including sitting, standing, bending, climbing, carrying, and reaching for extended periods.

Reporting Relationships:

Reports to the Director of Quick Response Teams.

Benefits:

• 401(k) with employer matching
• Dental insurance
• Flexible spending account (FSA)
• Health insurance
• Life insurance
• Paid time off (PTO)
• Retirement plan
• Vision insurance

Job Type: Full-Time, 40 hours per week

About Face Addiction Now (FAN):

Face Addiction Now, formerly known as Families Against Narcotics, is committed to fostering an inclusive and diverse workplace that reflects the communities we serve. We believe deeply in the power of recovery and actively seek to hire individuals in recovery, recognizing the unique perspectives and strengths they bring.

FAN is proud to be an equal opportunity employer and encourages residents of the City of Detroit and individuals in recovery to apply. We are dedicated to creating a supportive and empowering environment for all team members.

Additional Note:

In alignment with the Detroit Resident Hiring Initiative, FAN will prioritize applications from residents within the City of Detroit to strengthen our investment in the community.

Job Type: Full-time

Pay: $ $24.00 per hour

Expected hours: No less than 40 per week

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Vision insurance

People with a criminal record are encouraged to apply

Experience:

• Substance Use Disorder/Recovery: 2 years (Preferred)

Location:

• Detroit, MI Preferred)

Ability to Commute:

• Detroit, MI Required)

Ability to Relocate:

• Detroit, MI 48213: Relocate before starting work (Preferred)

Work Location: In person

Job Type: Full-time

Pay: $ $24.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Vision insurance

People with a criminal record are encouraged to apply

Application Question(s):

• Do you have access to reliable transportation, and are you willing to use your personal vehicle for work when needed?
• How many years of Substance Use Disorder/Recovery experience do you have?

Ability to Commute:

• Detroit, MI Required)

Work Location: In person

Job Type: Full-time

Pay: $ $24.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

People with a criminal record are encouraged to apply

Work Location: In person