HVAC Service Technician

Join a Legacy of Comfort and Quality

Position Title: Residential HVAC Service Technician

Company Name: Turnbull Heating Air

Pay Range: $70,000 - $130,000 per year + Performance Bonuses & Year-End Bonus

Industry: Residential HVAC / Mechanical

Location: Rochester, NY

Job Overview

Turnbull Heating Air is seeking high-performance Service Technicians to join our elite team of HVAC professionals. If you're passionate about delivering top-tier service, committed to continuous improvement, and thrive in a team of specialists focused exclusively on home comfort, this is your opportunity to build a rewarding and respected career. In this role, you'll troubleshoot, repair, and maintain residential HVAC systems with an emphasis on excellence, professionalism, and customer satisfaction.

Who We Are

Turnbull Heating Air is a locally owned, family-operated company with deep roots in the HVAC industry and a sterling reputation throughout our community. Unlike others, we specialize only in HVAC, delivering unmatched quality for homeowners who value comfort, efficiency, and trustworthy service. Our team is made up of dedicated high-performers who take pride in their craft and in the company they represent. We're not just offering a job-we're offering a long-term career path, support for your professional growth, and a culture where you'll feel truly valued.

Key Responsibilities

• Troubleshoot, diagnose, and repair residential heating and cooling systems.
• Perform scheduled maintenance and system inspections to ensure proper operation.
• Accurately document service activities, materials used, and customer interactions.
• Communicate clearly with customers regarding system status, repair options, and recommendations.
• Maintain high standards of cleanliness and professionalism on every job site.
• Participate in on-call rotation for emergency service calls.
• Collaborate with coworkers and dispatch team to ensure efficient service routes and customer satisfaction.
• Follow all safety procedures and maintain required safety certifications.

Qualifications

• 3+ years of HVAC service experience preferred.
• High school diploma or GED required.
• Valid NYS Driver's License (clean driving record).
• EPA 608 Certification required.
• OSHA 10 Certification preferred.
• Strong customer service, communication, and problem-solving skills.
• Ability to work independently and as part of a team.
• Detail-oriented, reliable, and organized.

Benefits

• Health & Wellness: Medical, Dental, Vision, HSA, Life and Disability Insurance, Safety Equipment Provided, Wellness Programs
• Career Development: Paid Training & Certifications, Apprenticeship/Mentor Program, Personal Tool Replacement Program, Tech Package (tablet/smartphone)
• Work-Life Balance: PTO (Vacation, Sick, Holidays), Paid Parental Leave, Child Care Assistance, Relocation Assistance, Volunteer Time Off
• Compensation: Retirement Savings Plan, Weekly Pay, Profit Sharing, Referral Bonus Program, Tuition Reimbursement
• Perks: Company Events, Uniforms Provided, Company Vehicle, Mileage Reimbursement, Rewards & Prizes, Sales Contests, Charity Alignment
• This position guarantees a minimum of 35 work hours per week.

Schedule

• Full-Time
• Monday - Friday
• Occasional On-Call
• Overtime and weekend availability as needed

Location

• On-site residential HVAC service across the local community

Equal Employment Opportunity Statement

We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected status.Ready to take your HVAC career to the next level? Apply now and join a team that values expertise, integrity, and excellence.

Job Type: Full-time

Pay: $70, $130,000.00 per year

Benefits:

• 401(k)
• 401(k) 6% Match
• 401(k) matching
• Company truck
• Dental insurance
• Employee assistance program
• Fuel card
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Retirement plan
• Tools provided
• Vision insurance

Experience:

• HVAC/R: 3 years (Preferred)

License/Certification:

• Driver's License (Required)

Work Location: In person