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VP Product Group Technology Leader

2 weeks ago

Charlotte, North Carolina, United States Pacific Life Full time $245,000 - $290,000

Job Description:

At Pacific Life, we are committed to embracing the incredible power and potential of technology to set ourselves apart from the competition, expand our business partnerships, deliver profitable growth, and improve our operational efficiency. Pursuing this commitment, we have kicked off a journey to revolutionize the way we deliver technology with the best possible technology vision, strategy, and talent that can empower Pacific Life for years to come.

To realize these shifts and adopt our technology strategy fully, we are actively seeing a talented VP Product Group Technology Leader to execute a product platform operating model for our technology delivery. The product platform operating model will influence how we plan, design, execute, and monitor technology delivery with shared accountability between technology and business teams.

This role is currently remote. As a part of our evolving location strategy, we are actively exploring the establishment of a new office. Candidates should be aware that this role may transition to an in-office setting in the future.

Through execution of this operating model, we are committed to:

  • Focusing on business outcomes, with success and priorities measured in partnership with divisions and functions.

  • Empowering accountable single business and technology owners ("two-in-a-box" leadership construct) with full lifecycle ownership to increase execution pace.

  • Defining persistent cross-functional teams with skills and expertise to deliver end-to-end and drive greater productivity and effectiveness.

  • Standing up and scaling a reusable backbone of modern engineering capabilities (incl. automation, DevSecOps practices) to increase stability, productivity, and ensure consistent quality.

The VP Product Group Technology Leader of the Underwriting Product Group will be accountable for the end-of-the-end product lifecycle, owning the technical and architectural decisions across the product group and is the visionary force behind the technical engineering solution. The role works in close partnership ("two-in-the-box") with the Business Product Leader as well as other Group Product Managers, Product Managers, Technical Leads, and all team members to create a modular, scalable solution that addresses current challenges and envisions the future.  

As a direct report to the Divisional Chief of Information Officer, this individual will have the unique opportunity to both craft and execute the future state vision of Retail Underwriting as well as the technology delivery operating model. The role provides untapped potential to be part of a large-scale technology strategy that will shape the future of the ecosystem in the industry.

The successful candidate will be an accomplished, innovative business facing technology executive with a demonstrated record of achievement in defining and delivering results with a strategic mindset. They are an expert as it relates to the intersection of business and technology within the life and annuity insurance industry and know how to enable business results through the strategic application of technology.

This leader will have effective communication skills and an ability to partner effectively and on even footing with the Product Business Lead. They will successfully align the organization with complex technical decisions and attract the right industry knowledge and technical talent to the organization. They will be an active coach and mentor, able to grow and maximize team potential and performance, and a high-energy and passionate individual who inspires and successfully engages teammates. They will be excited about trying innovative solutions and will embrace a culture of trust, free thought, and complete transparency among the team. They will be brave and forward leaning, challenging the status quo as needed to enable our technology strategy and position Pacific Life for long term success. 

How you'll help move us forward leading and the Underwriting Product Group:

  • In partnership with the Product Group Business Leader, they will reimagine the delivery approach and execution path for Retail Underwriting at Pacific Life.

  • Works with Group Product Manager, Product Managers and Technical Leads to align the roadmap with strengths and opportunities within the technical stack.

  • Design and delivery of the product group technology landscape, not being afraid of challenging technical constraints and procedures to achieve superior solutions that result in positive business outcomes.

  • Guide product teams on technology strategy related to coding practices, continuous integration, automated deployments, platform scalability, service orientation and related areas.

  • Guide hardware and software efficiencies while supporting existing and new business needs and improving sustainability.

  • Share responsibility with the Group Product Manager and Product Managers/Owners for building reusable and scalable technology components.

  • Understand business impacts and balancing Transformation and Business as Usual change to limit operational underwriting impacts during the transformation.

  • An engaged executive who actively coaches the team to solve complex problems and to ensure modular, scalable solutions that address future architectural changes and designs.

  • Defines clear success metrics to drive accountability with Technical Leads e.g., reduction of tech debt, DORA metrics, user centricity metrics.

The experience you bring:

  • 15+ years of experience in Technology engineering, architecture, design, and software development with 5+ years in a leadership role.

  • Prior experience in a life and annuity financial services organization.

  • Software development experience, with specific enterprise technical or solution architecture experience preferred.

  • Seen as an expert within the technical components of the domains/products/platforms.

  • Seasoned technology leader with deep insight into newest technologies and familiar with production of cloud/DevSecOps environments and make product architectural decisions at a team and product level.

  • History of making architecture decisions at a product group level.

  • Demonstrated success in defining group architecture artifacts for complex solutions.

  • Experience in architecting back and front-end solutions with multiple types or architecture.

  • Seen as an expert within the retail insurance industry and the technical components of the domains/products/platforms.

  • Recognized and respected leader whose name can help attract talent.

  • High level of personal maturity, proven ability to build and sustain effective partnerships, and a style that balances collaboration with a front-line leadership based on experience, innovative thinking, and team enablement.

  • Bachelor's/Master's in Business Administration, Information Systems, Computer/Data Science, IT, Analytics, or related field (or equivalent experience).

You can be who you are.

We are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest potential. What's life like at Pacific Life? Visit

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$245,000 - $290,000

Base Pay Range:

The base pay range noted represents the company's good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. Also, most employees are eligible for additional incentive pay.

Your Benefits Start Day 1  
 

Your wellbeing is important to Pacific Life, and we're committed to providing you with flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we've got you covered.

  • Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents

  • Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off

  • Paid Parental Leave as well as an Adoption Assistance Program

  • Competitive 401k savings plan with company match and an additional contribution regardless of participation

EEO Statement:

Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company.