Franchise Operations Coordinator

3 days ago

Minneapolis, Minnesota, United States Touching Hearts at Home Full time

About the Role

The Touching Hearts at Home Franchise Operations Coordinator supports the day-to-day operations of the franchise office and strengthens franchisee relationships across the network. This role manages communication touchpoints, franchise documentation, event logistics, reporting, and general office operations to ensure franchisees feel supported, informed, and connected.

Key Responsibilities

Franchisee Support & Network Coordination

  • Route and track incoming inquiries to the appropriate departments.
  • Manage franchisee acknowledgements (anniversaries, milestones, recognition).
  • Track non-legal customer, caregiver, or client dispute resolutions.
  • Coordinate owner forums, peer groups, and special-topic calls, including scheduling, reminders, agendas, and attendance tracking.

Documentation, Compliance & Reporting

  • Maintain franchise documents, including agreements, renewals, amendments, and required filings.
  • Collect and track Certificates of Insurance and monitor renewal deadlines.
  • Support onboarding documentation for new franchise owners.
  • Prepare weekly, monthly, and quarterly reports; maintain digital files; assist with audits and data requests.

Conference, Training & Event Support

  • Assist with National Conference logistics: registrations, sponsor coordination, swag inventory, printed materials, and on-site organization.
  • Support Confirmation Day and Training Week through scheduling, communication, materials prep, and hospitality.

Office & Operational Support

  • Manage daily in-office operations, calendars, meetings, and internal communication.
  • Maintain office supplies, equipment, vendor relationships, and general organization.
  • Serve as the professional point of contact for calls, emails, and visitors.
  • Coordinate printing and assembly of operations manuals, training binders, and franchise resources.
  • Manage inventory of branded materials, swag, and supplies.
  • Assist leadership with project coordination, follow-ups, and improving internal processes.

What You Bring

  • Strong organization, accuracy, and follow-through—details stay tight.
  • A warm, professional communication style.
  • Ability to juggle multiple deadlines and keep projects moving.
  • Proficiency in Microsoft Office and willingness to learn new platforms.
  • Administrative or operations experience; franchise experience is a plus.
  • A proactive, service-oriented mindset with the ability to anticipate needs.
  • Salary commensurate with experience.

  • Facilities Coordinator

    7 days ago

    Minneapolis, Minnesota, United States Chick-fil-A Restaurants Full time

    Role DescriptionThe Facilities Coordinator oversees building upkeep, safety, functionality ofall restaurant equipment, building systems, and physical assets; including the property grounds. TheFacilities Coordinator is expected to lead by example and treat everyone with honor, dignity, andrespect. They will ensure the location(s) are clean, well-maintained,...

  • Operations Coordinator

    2 weeks ago

    Minneapolis, Minnesota, United States King Arthur's Cleaners Full time

    Position: Operations CoordinatorCompany: Pinehurst Apartment ServicesLocation: Twin Cities, MNReports To: Operations ManagerCompensation: $ $22.00 per hourAbout PinehurstPinehurst Apartment Services is a growing commercial cleaning company focused exclusively on apartment-community common areas. We service 40+ apartment buildings across Minnesota and are...

  • Distribution Operations Coordinator

    1 week ago

    Minneapolis, Minnesota, United States Net2Source (N2S) Full time

    Job Title:Distribution Operations CoordinatorLocation:Minneapolis, MN (Onsite)Schedule:Monday – Friday, 7:00 AM – 3:30 PM (Flexible)Duration:3 Months contract to hirePosition OverviewThe Distribution Operations Coordinator will be responsible foroutage coordination, including scheduling, writing, and managing distribution switching procedures to support...

  • Sport Coordinator Soccer

    2 days ago

    Minneapolis, Minnesota, United States i9 Sports Full time

    Benefits/PerksA team-based atmosphere with a focus on FunOpportunity to build coaching skills and be a role model for athletesOnline training opportunities Company Overview Founded in Tampa, Florida, i9 Sports is the nation's first and largest youth sports league franchise business in the United States with over 1 million registrations in more than 500...

  • operations coordinator

    7 days ago

    Minneapolis, Minnesota, United States Chandler Industries Full time

    DescriptionChandler Industries is a premier contract manufacturer specializing in precision machining, EDM, sheet metal fabrication, and a range of value-added services. We excel in providing exceptional value through responsive customer service, technical expertise, and innovative lean manufacturing practices. Our commitment to delivering world-class...

  • Operations Coordinator

    7 days ago

    Minneapolis, Minnesota, United States Baywood Home Care Full time

    Start a meaningful career as an Operations Coordinator with Baywood Home Care.Make a difference in someone's life every day. At Baywood Home Care, we believe that people heal and thrive best where they feel most comfortable - at home. Join our trusted team and provide one-on-one care that truly matters. Why Join Us? Personalized Care: Focus on one client...

  • Sport Coordinator Volleyball

    2 weeks ago

    Minneapolis, Minnesota, United States i9 Sports Full time

    Benefits/PerksA team-based atmosphere with a focus on FunOpportunity to build coaching skills and be a role model for athletesOnline training opportunitiesFlexible schedule Company Overview Founded in Tampa, Florida, i9 Sports is the nation's first and largest youth sports league franchise business in the United States with over 5 million registrations in...

  • Operations and Safety Coordinator

    2 weeks ago

    Minneapolis, Minnesota, United States ASM Global Full time

    POSITION: Operations & Safety CoordinatorDEPARTMENT: OperationsREPORTS TO: Facility Operations ManagerFLSA STATUS: Full-time, Salary, ExemptSALARY: $45,000-$49,000/yearLEGENDS GLOBALLegends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners...

  • Sales Operations Coordinator

    5 days ago

    Minneapolis, Minnesota, United States RE-Systems Group Americas, Inc. Full time

    Job DescriptionAbout Us:Re-Systems Group Americas is a leader in waterproofing technology, dedicated to innovation and advancing construction and engineering solutions. Our team is a dynamic mix of innovators and problem-solvers, focused on creating safer, long-lasting buildings. We invest in our employees' growth, offering opportunities for career...

  • Service Operations Coordinator

    5 days ago

    Minneapolis, Minnesota, United States Ultimate Staffing Full time

    Service Operations Coordinator - Scheduling & DispatchingLocation:Eden Prairie, MN |Type:Direct Hire |Schedule:Mon-Fri, 8:00 AM-5:00 PM |Salary:$50K-$60K |Work Setting:100% In-OfficeAbout the RoleWe are seeking a Customer Support Specialist with strong experience in service scheduling, dispatching technicians, order entry, and parts coordination. This role...