Service Technician

Company Description

Mercedes-Benz of Walnut Creek is looking for a Technician to join our team

Why work for Mercedes-Benz of Walnut Creek?

More than half of our employees have had an internal promotion at our dealership. Many of our leadership team members were promoted from within our company. Our General Manager started in the automotive industry as a porter

Do we have fun or are we like every other dealership?

These are some things that differentiate us from everyone else:

• PB&J bar, noodle station, cereal station
• We Ping pong tournaments
• Monthly kick off lunches to feed our awesome employees and acknowledge our top performers in each department
• Community events
• Monthly employee events
• Celebrity clientele
• And so much more

How do we rank amongst other Mercedes-Benz dealerships in the Bay Area?

• We are the #1 New and Pre-owned Mercedes-Benz dealership in Northern CA.
• We are the #1 EQ Mercedes-Benz dealership in the country.

Mercedes-Benz of Walnut Creek is a Sonic Automotive Dealership. At Sonic Automotive, we believe in providing an exceptional experience for both our guests and our teammates. Please visit our career page at

Job Description

Summary

The Service Technician is responsible for performing vehicle repair and maintenance work as assigned in accordance with dealer and factory standards.

Duties and Responsibilities

• Utilize diagnostic equipment to identify mechanical, electrical, and other vehicle issues.
• Perform routine maintenance and repairs on engines, transmissions, brakes, and other automotive systems as outlined on repair orders.
• Work efficiently to diagnose malfunctions and complete repairs within established timeframes.
• Collaborate with service advisors and parts department to prioritize and schedule repairs.
• Conduct thorough quality inspections to ensure all repairs meet or exceed industry standards or verify if additional safety of service work is required.
• Address any issues or discrepancies promptly with Service Advisor (parts, time promised, etc).
• Communicate with customers to understand vehicle issues and explain recommended repairs.
• Provide accurate cost estimates and timelines for repairs.
• Document all diagnostic and repair activities accurately.
• Complete repair orders and maintain detailed records of services performed.
• Attend factory-sponsored training classes to stay informed about the latest automotive technologies and industry trends.
• Attend training sessions to enhance skills and knowledge.

Qualifications

• 2+ years of proven experience in a dealership or similar automotive repair setting.
• Strong diagnostic and problem-solving skills.
• Proficient in using diagnostic equipment and tools.
• Knowledge of automotive systems, components, and repair procedures.
• Ability to work effectively in a fast-paced environment.
• Valid driver's license and a clean driving record.
• All applicants must be authorized to work in the USA.
• All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, and valid driver license.

Preferred Qualifications:

• ASE (Automotive Service Excellence) certifications.
• Mercedes-Benz or other luxury automotive brand experience.

Additional Information

Compensation (Hourly: Flat-Rate):

• $ $47.00 per hour
• Depending on experience, qualifications, and certifications

(The Technician Position has a Pay Scale consisting of the following elements and ranges. Wages include Base Hourly Compensation of between $22.00 and $47.00.)

Schedule:

• Full Time
• Weekend availability required

It's time to make the most important move of your career. From our cooperative team-based approach; to our more than 1,000 internal advancements each year, it's easy to see the difference. When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer.

All your information will be kept confidential according to EEO guidelines.