Student Success Advisor

DepartmentCenter for Academic Retention & Enhancement (CARE)ResponsibilitiesThe Student Success Advisor is responsible for the delivery of intentional and meaningful services to include workshops, advising, and coaching to encourage undergraduate student retention and progression. This role promotes a culture of student success for specialized populations and is a proactive resource for addressing academic, engagement and general support needs of students.Serve as direct support to students in the SSS-Teacher Prep Program in the Center for Academic Retention and Enhancement (CARE). Plan, implement and conduct workshops, presentations & programs to educate and inform students, about student success factors, competencies and behaviors. Advise/counsel students individually or in groups regarding various types of success strategies, engagement/ enrichment opportunities, campus/ community resources. Provide accurate data collection for student engagement in services offered by department. Completes all corresponding administrative tasks associated with the position.Takes a proactive approach to supporting students, seeking out contact with students to provide services. Maintains, records, and reports contact with assigned students. Coordinates with colleagues in the department and key partners outside of the department, e.g. academic advisors, college life coaches, financial aid counselors, etc. to meet needs of students. Monitor student progression to support timely graduation and preparation for post-graduation success.Assists in developing and maintaining collaborative relationships throughout the University to attain departmental goals and objectives. Provides support with department sponsored events, special projects, research, and other assignments. Participates in student success or enrichment outreach and programming instituted by the department or its divisions, Undergraduate Studies and Student Affairs. Serve on departmental committees or as a liaison between the department and other divisional workgroups or committees. Engages in other related duties as assigned.Assist with the recruitment, training, and supervision of student staff who support programmatic and outreach efforts within the assigned program or initiative.Participates in ongoing training opportunities at FSU and through national or regional associations to enhance the knowledge and skills necessary for the role of Student Success Advisor. The advisor continuously works to improve student progress monitoring, retention, and student development by identifying key areas for growth and actively engaging in professional development.QualificationsA Bachelor's degree and two years of experience; or a high school diploma or equivalent and six years of experience. (Note: a combination of post high school education and experience equal to six years.)Preferred QualificationsMaster's degree is preferred.Knowledge of University rules and regulations.Prior customer service experience and/or experience working with students in an educational setting.Ability to extract complex academic information from various sources and maintain confidentiality.Experience and/or working knowledge of student advising, counseling, or working one-on-one with people in a professional or academic setting.Creative problem-solving skills.Computer skills to include experience with Microsoft Office and web-based applications.Ability to interpret and explain policies, procedures, goals, and objectives to students, parents, faculty, and staff.Ability to prioritize, organize, and perform multiple work assignments simultaneously with minimal to moderate supervision.Ability to deal with people in a calm, confident manner and with complete objectivity.Ability to establish and maintain effective working relationships with students, parents, supervisors, and interdepartmental personnel.Attention to detail with a high standard of integrity.Contact InfoDr. Sheila Labissiere - University InformationOne of the nation's elite research universities, Florida State University preserves, expands, and disseminates knowledge in the sciences, technology, arts, humanities, and professions, while embracing a philosophy of learning strongly rooted in the traditions of the liberal arts and critical thinking. Founded in 1851, Florida State University is the oldest continuous site of higher education in Florida. FSU is a community steeped in tradition that fosters research and encourages creativity. At FSU, there's the excitement of being part of a vibrant academic and professional community, surrounded by people whose ideas are shaping tomorrow's news Learn more about our university and campuses.Anticipated Salary RangeSalary is $44,056, commensurate with education and experience.FSU Total RewardsFSU offers a robust Total Rewards package. Visit our website to learn more about our Compensation, Benefits, Wellness, Recognition, and Employee Development programs. Use our interactive tool to calculate Total Compensation options based on potential salary, benefits and retirement contributions, earned leave, and other employment-related perks.How To ApplyIf qualified and interested in a specific job opening as advertised, apply to Florida State University at If you are a current FSU employee, apply via myFSU > Self Service. Applicants are required to complete the online application with all applicable information. Applications must include all work history up to ten years, and education details even if attaching a resume.ConsiderationsThis is an A&P position.This position requires successful completion of a criminal history background check.This position is being advertised as open until filled.Equal Employment OpportunityFSU is an Equal Employment Opportunity Employer.