EMS Specialty Programs Coordinator

Pay Grade: Coordinator 10

This position is responsible for the planning and coordination of EMS courses (CE/CU), including American Heart Association (AHA) and National Association of EMTs (NAEMT) courses, and is also responsible for providing supervision and guidance to EMS instructional faculty and oversight of the specialty course training sites. This position is also responsible for providing effective instruction for EMS courses (CE/CU), AHA, and NAEMT and assisting the Department Head as a first-line manager of personnel within the EMS Department.

To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described.

• Plans, coordinates, and designs a schedule of instruction for EMS CE, AHA, and NAEMT courses to maintain currency and rigor and to fully implement and evaluate student learning outcomes and overall program outcomes while providing supervision and guidance to faculty
• Submits new EMS courses and revises existing courses to be delivered in traditional, online, and hybrid formats utilizing the WTCC Course Copy system for approval
• Collaborates with internal and external auditors to ensure program compliance with all NCCCS, NCOEMS, and COAEMSP rules and regulations.
• Maintains ongoing communications with each affiliating agency to discuss, arrange, and improve EMS CE, AHA, and NAEMT courses, as prescribed by accreditation standards
• Compiles and analyzes data in preparation for accreditation and assessment initiatives Instructs and guides the class in an efficient and effective manner

Maintains accurate records of student work and attendance and grades in a timely manner

Maintains a safe and orderly learning environment

Assists with hiring, evaluation, performance management, (class visits) and professional development of adjunct faculty

Attends departmental, divisional, and support area meetings as required

Recommends certified and qualified instructors for delivery of EMS CE, AHA, and NAEMT courses

Collaborates with WTCC CE Instructional Technologist to ensure courses comply with WTCC CE Registrar guidelines including UDL and ADA requirements

Schedules traditional classes at locations, times and formats that meets NCOEMS guidelines

Participates in the marketing new programs, recruiting students, and instructors

Audits classes, delivers, and receives course materials from instructors and proctors

Stays abreast of current EMS, AHA, and NAEMT teaching methods and technology in the classroom environment

Uses assessment techniques to improve learning and teaching

Attends professional development opportunities when possible

Maintains communication with instructors from other divisions in order to keep courses up-to-date and appropriate

Maintains current knowledge of the discipline and educational methodologies through continuing professional development

Actively participates in departmental meetings; assists with planning Participates in college activities and committees as needed, including graduation

Researches and recommends purchase of equipment, evaluates, and selects software, audio and video materials and other technologies to supplement instruction

Promotes continuous improvement by completing an annual applied benchmark project on an individual or a group basis

Knowledge, Skills, and Abilities:

Able to use a wide variety of teaching methods to promote learning Be innovative, creative, motivated

Ability to exhibit good interpersonal skills and work well with others

Able to maintain records accurately and be able to meet deadlines consistently

Good organizational skills

Able to perform normal duties with minimal supervision

Excellent communication skills both written and verbal

Must have excellent problem-solving skills and be able to troubleshoot difficult projects

Must demonstrate good judgment and decision making skills

Demonstrates resourcefulness, initiative, enthusiasm, and a sincere interest in helping students reach their maximum potential

Ability to work a flexible schedule that may include evenings and weekends Ability to maintain confidentiality

Ability to work independently on a wide variety of professional tasks Exhibit strong interpersonal, leadership and communication skills to deal effectively with the various college staff, faculty, students, and members of the community

Demonstrates excellent problem-solving skills and be able to troubleshoot difficult projects

Demonstrates good judgement and decision-making skills

Broad knowledge of EMS education practices and regulatory compliance standards Reliable and punctual in maintaining operational schedules

Demonstrated ability to utilize computer technology to teach, access data, maintain records, generate reports, and communicate

Demonstrated oral and written communication skills to interact with a variety of staff and students from diverse socio-economic and cultural backgrounds

Ability to work both independently and within a team environment

Ability to demonstrate excellent customer service skills

Minimum Requirements:

Associate Degree

Two years of teaching in a post-secondary educational environment

North Carolina Paramedic certification or National Registry Paramedic with eligibility for reciprocity to obtain a North Carolina Paramedic credential North Carolina EMT-Paramedic Level-II Instructor Certification or equivalent

Unofficial transcripts must be attached with your online application prior to submission or submitted to Human Resources immediately upon completing the application. If your transcripts are not submitted, your application may not receive full consideration.

Preferences:

Bachelor's Degree Five plus years teaching in a post-secondary educational environment Experience in a supervisory or leadership role at the Paramedic level

As an equal employment opportunity employer, Wake Tech values our workforce. Wake Tech is committed to reaching students in every part of Wake County and rallying around them to go as far as their dreams, talents and resilience will take them. As an institution of higher education, we are committed to valuing the unique experiences of the Wake Tech community. We strive to be self-reflective of the kind of student body we represent and the culture we are building, and we care deeply about supporting each employee's professional growth.