Business Enrollment Associate

2 weeks ago

Southington, Connecticut, United States AJ Newington Consulting Full time

We are a business consulting firm specializing in connecting major telecommunication brands with local customers in an efficient and effective way. We are hiring a Business Enrollment Associate to provide high quality service and sales solutions to our customers directly. Our Business Enrollment Associates focus on business management, customer service, customer engagement, and sales. The Business Enrollment Associate's primary focus will be on customer needs and satisfaction while learning the ins and outs of our business operations. Our ultimate priority is to bring our customers the highest quality service coverage and product recommendations while giving our Business Enrollment Associates hands-on experience in managing a business.

As a Business Enrollment Associate, you will be responsible for handling sales transactions, work with customers to expand knowledge on how to bring brand awareness and shadow senior business managers to learn the ins and outs of running a business. This role is ideal for someone looking to start in an entry-level role at a company with pathways to growth in entrepreneurship and management.

Business Enrollment Associate Responsibilities:

● Work with customers regarding products, services, and account information, ensuring accuracy and customer satisfaction bring brand expansion

● Manage a list of customers and their accounts; this includes being able to present services to customers, introduce them to new products available to them, and process any sales orders for devices that meet their needs

● Provide accurate and thorough explanations to customers on their requests for clarification in regards to billing policies and service expectations

Stay up to date on all new products, services, upgrade deals and promotions to continue to provide the most accurate and relevant information in sales interactions

● Continued training as an Business Enrollment Associate to expand into a management role and learn operations

Business Enrollment Associate Position Qualifications:

● Previous experience in customer service, sales and/or similar role

● Desire to expand into an Entrepreneurial role

● Able to resolve customer inquiries effectively on the spot and be solution-oriented to help others

● Ability to handle complaints in a professional and empathetic manner

● Capacity to multi-task and demonstrate time management skills

● Team oriented individuals with a desire to collaborate, as well as an ability to act independently

Job Type: Full-time

Pay: $ $1,350.00 per week

Work Location: In person

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